Not all vehicles are "broke" when they come to the shop. This can be the most frustrating part for a mechanic. The classic "unable to duplicate customer concern" written on the ticket. That is just how the cookie crumbled today after straightening out some other shops screw ups.
-Enjoy!
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If an SMA Video has helped you out please consider giving using "Patreon" to help support us. The videos take real time to create and pull us away from real work that pays our bills. CLICK HERE: https://www.patreon.com/southmainauto
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--Eric & Vanessa O.
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Yeah folks, we got us a 2015 I Believe this. Not sure it's a Hindu it's the CRV 15 is it 2015. uh, it's got this engine here in it. The guy brought it here because evidently this car loses power.
That's what I'm told and acts like. you know a plug converter just runs out of power and and that's it. Let me grab the invoice out of the inside. It's been to another shop I'll read this to you here.
I'll cross off the personal information stuff. All right. So let's shop. magnet for 200 bucks and apparently the one before that got her for 600.
She's 800 deep into it. The car still does what it does. I guess scanner Diagnostics Po301 cylinder one misfire 50 bucks for denzo uridium TT spark plugs Zero dollars. It must have been free Uh CRC GDI Intake valve and turbo cleaning Ah must be I can't see the turbo because it doesn't have one.
21 bucks for that and then they use some CRC I tank or one tank Power Renew fuel system cleaner 23 bucks and then we get down to the labor charge. So they did some wallet flushes there. Forty five dollars and 32 cents worth of Mickey Mouse Stuff: uh, Labor check for cause of intermittent misfire to play Spark plugs did not fix swap coils did not fix remove Upstream oxygen sensor to check for exhaust back pressure tested Good Suspected valve problem or injector problem Perform valve cleaning and intake cleaning. Still misfiring.
Advised to take to the dealer for further diagnosis and repair. 199.88 and your car is still broke I Don't know what they did to this air fuel ratio sensor but this thing's all smashed up bashed up. They busted it off where it hooks on up here and now the vehicle is here at my shop with the engine light on with a PO 135. I think for O2 or Bank One Sensor One AFR Heater Circuit So I Checked it yesterday and the heater is is open circuited.
So I ordered us a new one from Hondu. I Don't know what the car is actually doing because it has four monitors that are not set and it's running in a default strategy because the FR sensor doesn't work. If the heater in these things doesn't work these, these sensors quit working all together so we're going to see if we can't get this out. Oh mother lovers anyone saying that sucker I Hope they don't have it cross threaded in there.
It's all just beat to. Hell Let's just cut the connector off and see if we can get a socket on it. I Mean it's junk so it doesn't matter so we're just gonna cut that connector off. Let's stick with 22 mil on there.
Let me grab a different side here. Maybe something, maybe a little bit different here. We'll grab a 7, 8. that one fits so grab that.
Hopefully they didn't strip this thing out. Oh nope, It just couldn't get a good bite on it with that socket. But so what? we have to do I guess Long story short, even though they gave you the long story, oh, that's all jammed up under there man. Yeah, they've got that really.
just freaking wedge right under there. Good job Alice Foreign. Come on baby. there we go. I Guess what I was trying to say Here's this guy. a net back your back out a little bit. There's the uh, new number from Hondo made right here in America What we need to do is get out your words, you idiot. uh.
what we need to do one more time is we need to put this in so the car can go into fuel control and now we have to run it through a drive cycle to see what the real problem is. if if any problems still exists I mean how can they determine whether or not they've done anything after destroying this? I Don't know, it's a good answer Erica Good question I mean I don't have the answer I'm gonna snug that up without destroying it. We're going to, uh, plug this back in the plugger, get everything straightened back out here. get that hooked on where it belongs so this is almost a 300 F up.
These AFR sensors are not cheap and like I say I don't know what in the heck? what do they do I mean if you're that pissed off I don't know, go do something else. Oh man. this guy forgot his hat, got done eating lunch, left my hand on the counter. What we're going to do.
We're going to start it up, warm it up, run it through a drive cycle as much as we can. It may take two days, but we're gonna take her for a little rep and see if anything materializes because he wants the car inspected too. Hey, we need to drive cycle done and B hopefully whatever problem he he or she was having makes itself present. Okay, these things are pretty notorious for splitting the intake boots.
They make them run like crap but not knowing really what was going on. you know what? Am I looking for? warm-up cycle here? Just kind of giving a visual inspection. Front ends all busted up. so kind of an interesting story.
my guy Joshua from who drives one of these, he hit a deer with his his vehicle. let me move it back here too. I'm flipping this. Rattle Trap He smoked a deer with his and the front end was busted up about like that.
knew he was driving it in the meantime waiting to get it in the body shop. Or just one day. randomly he's getting ready to leave and this thing lost power. I mean just barely move I barely go down the road.
act just like the converter plugged tight I Checked it out. One thing I noticed is the engine would maintain a lot of vacuum even during. Full Throttle It would stay very high backing so that you know that tells me there's a a restriction in the intake. We look at his intakes, it, you know, the air, the smoke.
Everything's good. But down behind the bumper cover where it got an accident. it broke something loose inside the snorkel down there and every time you give it gases, a little piece of plastic would flap up and block the input. So it's kind of neat.
So it kind of made me think of that seeing the front end of this one all busted up. But let's uh, pick for rips. you can get the drive cycle done. We're at a drive cycle we're just gonna pop into OBD2 Generic. Let's see, it's the easiest thing to do that way We can monitor the drive cycle as we go and we can look at generic items, fuel trim, stuff like that. So we have five monitors that are not complete. Get back here. So when it came in, there was four.
but uh I think it was a Po135 should have a permanent coat in here. Yeah, Po135. So that's what it was and that's what we just fixed. So I'm gonna look at some live data and we're going for our route.
So just glancing at data I know it's hard for you guys to see but it looks like I mean our field trims are almost perfect. Gosh! I mean it's about as close to zero as you can get. It's warming up about 145 right now. So anyhow, we'll see what uh What Becomes of it.
Hopefully whatever it was doing, it does. The guy said he'd when he drove it all the way here. It didn't act up one bit on the way here. so it's our time.
but we had to start somewheres. I Love about Honda's I mean I'm not even to my brother's shop. we're not even three miles from my shop and we're down to two monitors. Uh, not being sets.
We've got six complete two not complete. We should be able to get everything but the EVAP I'm guessing that's typically how these go, but I don't. Since we were having, you can see what happens. I'll probably bring it back, check it out for state inspection.
it's good running through and then see if we can't duplicate customer concern if we can't flush it, You know if you can't make if you can't duplicate the concern, you can't fix the car because anything you're going to do is just guessing. All right. I Just saw the last monitor. the action sensor monitor is all we were waiting on.
I Just saw that one flip. okay here. so the throttle. So about six miles it took to run the full drive cycle minus the EVAP which that's going to take take some time so we'll just go all the way around here.
Not sure what you guys can see I think there's probably quite a bit of glare there, but we can see or I can see it's a camera. So I can see seven miners complete one incomplete and no codes. So I guess now that that's done, we can try a couple things because I was driving pretty much steady. These: Hondas you do a cold start, warm up, go out steady Cruise 55 and seven minutes it's all over.
Let's just try. We'll slow down. we'll do a little harder acceleration to see if there's anything noticeable there. So now throttle a little bit a little bit heavier.
Be good there. What we'll do is we'll pull over, start from the side of the road. here. that was kind of a mid throttle acceleration I would say so.
I'm gonna get cruising here. we'll just flat throttle pipping. Actually, if you have an ignition fire, that's all. oftentimes when it's going to happen, but it sounds like they've already played swaptronics. They've already put bugs in it. say usually ignition misfires are oftentimes RPMs are low steady Crews and then you're just barely tipping into the throttle. That's usually when we have an ignition. Oh look at that.
The train tracks are shut down here because I've ever seen these clothes I've lived here for 43 years. First time I've ever seen this blanket. Whenever it's broke, there's a train sitting there, but maybe a stalled? Who knows. All right, we made it back to the shop.
Now you guys can probably see vehicle steps one minor not complete and then the only code we should have if we reread these is just the permanent code and getting pending codes and there's not I want to take I'm just going to hop into OEM Data I'm just sitting here idling in gear to see if it does anything different. I mean it feels like it might have a mortar Mount Going bad. Like you can kind of feel a slight. you know, vibration.
but these Hondas aren't the smoothest. Yeah, it's only in drive. it's not in reverse. Yeah, it's way better than neighbor.
just put it in Drive Yeah and you feel more of the shimmy. So yeah, probably the passenger side motor mount is starting to go I was just looking through um OEM data here because I wanted to see if it cataloged any misfires on our drive in it and it didn't You can see our total misfires are at zero. So anyways, I'm gonna take finish checking this thing out for inspection and and then we may I may go drive it around a little bit more in town and see you know if we can duplicate. I Gave it multiple different scenarios here.
we'll let it sit. Maybe it's a startup misfire. It's odd that when we read the what the last shop said, you know they were claiming that they didn't fix it. so apparently they could duplicate it soon.
Oh, maybe maybe they fixed it, but they were still figuring around with that mass there. Or the uh, um AFR sensor I Don't know. Whatever. that's it for this one, folks.
it needs tires for inspection. They're smooth on the back where you guys can probably hear it when you're driving. It's actually got mismatched tires on it, which will completely destroy these kinds of dual pump fluid systems. They're the same size front, the back, but they got instead of bald snows on the rear and then the set of all seasons on the front.
So the way those dual pump fluid systems work is I'm pressure differential. so that thing will just sit back there, you know, going nuclear on itself going down the road. So it's really imperative on these, particularly to run four matching tires on it. So we're going to get tires to get it to go through inspection and then you know I Talked to the owner.
They're just going to let it go because the guy drove it all the way here which was a few hours and you know he never had one time have an inch and it's giddy up. So I'm not going to keep this driving it endlessly. We did fix this problem. Whatever happened here I'm sure there's a story behind it. Uh, perhaps the other shop when they were like, say when they were shotgun parts at it. you know, inadvertently fixed it. or the problem is so intermittent that it's going to take you know a while for it to creep up. which you know I can't describe the car endlessly.
and I'm not going to take it home and drive it around because I've got things to do when work's done. That's why I usually tell people when they want me to do that. well you just take my car and drive it like no because when it happens on a Saturday I'm home. but that might sound stupid.
uh to some of you. but that's that's how I do it when I leave work, work is over and that's that. and I want you to work your way down that comment section. leave your questions comments.
Let me know what you would do coming across a situation like this: Do you just ship it when you wholeheartedly give it a try, Run a drive cycle I Don't know. Can't do any more in my opinion. but let me know down in the comment section what you do: Do you take customer car home? Do you drive it for weeks on end to get that one intermittent glitch to try to help them through it. And if you do, what do you do from there? Do you see what it did and then you hook up some test equipment and then drive it again for weeks on end.
I Don't know, Let me know. I'll be looking forward to seeing it insty. Facebook You guys know and just remember viewers. If I can do it, you can do it.
Thanks for watching foreign.
I had a CRV with an intermittent misfire like this and it turned out to be a rocker arm on an exhaust valve
Weee, reminds me of King Pow Enter the Fist
"when i leave work, works over" words we should live by, Mr O has sage advice not just for mechanics. I started as a mechanic 45 years ago, but found out working on other folks cars was less fun than my own.
It's a xbox.
You might get a chuckle out of this. The bell at your shop sounds like my home, add-on front door bell. I was watching one of your videos and was using ear buds. Your bell went off louder than usual, but I thought someone was at my door at 10:30 pm. Had to get my gun before answering. Then I realized.
Is it safe to assume they didn’t know what you knew? That the heater failing doesn’t allow the rest of the system to work?
For one thing that mechanic would have replace that part that he broke or all the cars that he has to fix would get destroyed costing thousands of dollars and destroying his business take no shit from dumb mechanics I will put them out of business period
Looks like you did a fair amount. And it's working. Can't fix what ain't broken
hondoo…its got the big Earth Dream…
I take work home with me.
My boss is the only one that I know of that can duplicate any problem, Hear the things no one else can and see broken wires without even being at the vehicle.all thanks to google.
I hate self-healing cars.
tell customer the fix is a for sale sign ,get a Honda
all work and no play makes jack a dull boy
"Wallet flushes".
Crap like what previous shops did is why I have only twice in my life ever taken cars to others to repair (and only then because it was a warranty failure both times).
That "wee" thing you're doing are just hilarious, I am doing it myself sometimes too 😄
Put kithen foil over steering wheal so you return it clean. Same for seat , shifter… none slipery rubber is cheep,glue some on that tools you put on dash.
Eric, your the best. Love the tip you mentioned on those honda dual pump rear ends. Volvos were similar with there viscous couplings if you ran mismatched tires. You did what you could do and time to move on
Has anyone said they would check the snorkel?
Now that’s what I like to hear. That’s what I’m talking about!
What idiot broke? That part should be made to fix it stupid people
Buy a dang socket!
I know what shop I wouldn’t go back too
In London since the government ruined all the roads your road test usually consists of turn left sit in traffic 🤦♂️
Great video…
First and last Honda = you name it and it failed ! HONDA = JUNK !!
Hondo made in the u.s.
It almost sounds like a bad Throttle Body. But until it does it… 🤷🏻♂️
Dude, I've been watching you for years. You're amazing!…But, time to die the hair!
Sure seems difficult to pay shops that can't fix the complaint. All of that hog wash "Professional" attention to procedures and of course the expert AFR installer who owes $300 to the shop or customer for damaging the heat shield. None of that expertise should be in any kind of shop.
At this point I'd wiggle the ignition key (if it has one) and tap on the fuel pump/PGMFI relay (if it has one).
I'd be thinking two things, blocked intake(leaves/rags) been there done that and it was intermittent every time.
second, someone sugared/powdered the fuel tank and after driving a while it stirs and blocks the pickup screen, after sitting it usually settles and will start drawing better again until stirred from driving(been there done that, mostly from rust, but also other powders)
Plugs and valve adjustment are maintenance item "4" at 105k per Honda, it could be a tight valve. Injectors are also common on this engine for misfire codes.
In the miltary we used to say " If we can't fix it, it aint broke!"
Sick!!!
i'm the same way. 230pm i'm done. no more work
Other shop charged $200 to destroy a $300 sensor. Nice.
Train must have missed it's turn
Lick it and stick it! If you can't duplicate it there's no problem. If they experience it again they will bring it back and better luck next time! I've dealt with it as a customer numerous times and I'm not upset I understand how it works.
Vehicles sometimes miss,hick-up,stumble then clear up. Sometimes even set a code, then clear up. Fight the urge to throw parts.
The Weeee around the roundabout had me rolling 😂
👍
Man that condenser sure has a nice curve in it. 🤔
My Undivided Attention From 8-5 Not a Ghost Buster..LOL..Thx foe Wauchin..!!
Just bought a 12 civic 1.8 with stumbling loss of power. 1 owner all the records yada yada. During the test drive said I was driving it too low rpm. 🤦♂️ it was the busted intake boot. Boy was it torn. The previous owner lied lied lied!!! 🤪
Nice scenery on that drive cycle Eric ! Love the mountain views.
If Ain't broke , Maybe it still needs some fixing
I don't know about you but I am paranoid driving someone's car (even rentals with extra insurance) so I wouldn't want to drive someone's car either, too much liability and also what if a different problem pops up? Then they come back to you to fix it as if you broke it. Great video Eric and I love that you are always looking out for your customers best interest.
Love your channel
Earth Dreams Mannnn 🙂
I wonder if its a fuel supply issue. The owner probably filled up the car for the trip to your shop. No issues. I would tell the owner to see if the problem happens when the fuel level is low OR if it happens going up steep hills. The other simple thing I would do is eyeball the entire air intake system up to the throttle body. Take everything out and make sure no surprises are living/existing in the air intakes. I once had a air filter become completely clogged with salt/sand from the highways in Maine. (Yes the air filter was changed before winter.) Of course, maybe the parts cannon actually fixed the vehicle. Happens occasionally.
Hey Eric, Rainman Ray paid you a big compliment. He called you “The Great One” and I agree!!!!
The metal collar around that AFR sensor — looks to me like some idiot decided to use a box-end wrench on the sensor itself, and had to beat the collar out of the way to get the wrench on there.
It probably came from a shop with a bunch of 20 somethings in there trying to pretend like they want to grow up and be mechanics🤷🏽♂️
My $.02: "loses power" like a "plugged cat converter". A plugged cat converter slows acceleration linearly all the time and limits top speed. Was the lost power sudden, while cruising, or under only certain conditions like accelerating to change lanes? Does the power come back once driving conditions become stable again? Reason I ask, is because when i drive my wife's 2016 Accord, in "green economy mode" I sometimes (very very rarely) "fool" the computer which controls the CVT into thinking I do not need acceleration, and the car can accelerate slower than I want to……. And I am reminded as I am writing this that sometimes if I am using the radar reactive cruise control and accident "avoidance" and I try to accelerate and change lanes, the car sometimes might "see" me gaining on the car ahead of me, or the car in the lane that I want to switch to, and the computer will hit the brakes for me, to "mitigate" a perceived possible collision. If the loss of power is due to an engine miss, well, disregard the above🤷
I'm a heavy equipment mechanic. My procedure for intermittent problems is contine to run it until it's broken enough for me to fix it. I've had a random hydraulic leak on an excavator for a few weeks now. It only happens every once in a while, but every time it happens, they shut the machine off, and I can never find the leak.
Nope. Fixed the obvious problem, ran it post part install, computer relearned its stuff, and shows no codes. Send it home.
I have seen hondas do that because of the muffler going bad. After awhile the fiberglass starts coming out of the tailpipe.
Frustration is not your friend.
I used to get people who wanted me to work on their cars after hours. For those of you who do, God bless ya. Anyway, i was at the barbershop one day, he started pestering me about looking at his car. I asked if i could come to his house and have him cut my hair then for less money. He got my point.
I dyed my hair grey so that I might be as smart as Eric O……
Yep I used to drive them for weeks, but I worked at a dealership so different situation
Good work 👏 but the Hondos are notorious for defective Reverse chrome crinkle valves. Unless it's the gertsensnorker that's out of wack 😂
I wanna know what happened to the train!
I disagree with your slogan. If I could do it, I wouldn’t be watching you. You are one damn good mechanic, make that automotive technician, especially in electrical diagnosis. I am a well trained electrician, and would hire you in my business. I really enjoy your videos. Thanks!
"This shop banged her for two hundred bucks.."
My husband and I love your videos but they would get even better with Luna pets, Mrs O cameos and lunch!
Buddy had a brand new 1999 outback we did alot of brathing around in…buddy decides to try and ebrake it at the end of his driveway and ends up hitting his mailbox. It puts a tiny 2 in crease in the hood…about a half inch deep. Week later were heading up the mountain highway….it cuts out.
We stop turn it off…..get impatient with tow and see if it will move…it does!…weird.
Get up to speed on the hill…dies again.
At this point weve been thrubseveral theories but one thing remains….it has less than 300 miles on it at this point.
We figure its a steep hill, less than a quarter tank maybe its a design flaw…..so we drive it backwards up the hill on the shoulder impressed with its reverse speed of course.
We make it home….get it to Subaru….they took a week diagnosing the thing.
Turns out at highway speed the hood would flutter normally but with the ding from the mailbox it would contact the edge of an airbag sensor ever so slightly and that would force the system to cutoff….pretty sure it was the fuel pump that shut down as part of the whole crash safety stuff. So this tiny little dent was the whole issue.
Maybe……with front end damage on your vehicle you too could experience such things.
All the other mechanics on YouTube have high praise for you and so do I ❤ God bless you
intermittent issues can suck. If I can't replicate it I'll go on a drive with the customer depending on the issue and relationship with customer to see if they can break it. Haven't had a successful situation where they could break and I couldn't. So, welp I tried…all this other stuff on your vehicle needs attention too. Thanks.
I thought I wanted to be a mechanic until I saw how white Eric's hair is.
This is why i work on my own cars. Avoid taking it to the dealer at all costs unless it's under warranty. Eric has mastered mechanics as well as morality and honesty.
Tow truck up-fitter and repair here. I get the intermittent xyz stuff all the time. I have chased my tail several times. It is by far the easiest when its actually failed. Watching you and your process has made my toolbox bigger and I greatly appreciate that.Thank you!
I already got really enjoy your videos but you must do us one favor is learn how to pronounce nuclear having experience with nuclear ships it's a joke we always made about people pronouncing it has nucular instead of nuclear
Mode 7
Put your time in during business hours and do occasional small additional work if convenient. Family is priority.
What brand is the magnet light you use.
I have seen a few cracked intake boots on Hondas recently. They get hard and crack between the ribs. Worth a look.
God I hate intermittents.
I work on Acuras, but that same engine is in the ILX and 4cyl TLX. Carbon tracking on spark plugs causing a loaded miss is common on this engine, but the other shop did plugs already so you can't inspect them.
If it's a hot soak issue, I've done a lot of injector sets on that engine for a single cylinder miss under load when hot. If the cylinder misses enough, it shuts off the cylinder and goes into limp mode(including lack of power) until restart.
Also, I had a few intermittent misfires caused by a bad A/F sensor. I know you're addressing the heater code, but you might have also fixed the intermittent miss with that sensor
Not that you need advice, just sharing what I see at my shop in case it comes back. Good luck man.
WHY AREN'T THESE CROOKS WHO CHARGED HER, IN JAIL, LOCK THEM UP! Mrs. "O"
Seems like they fixed it without knowing and don't have an O2 sensor socket, two reasons to get into sales, or lawn maintenance, basically any other profession.
If it checks ok, what do you fix?
Hey Eric, could you do a used car buyers suggestion video sometime? I've been looking at 06-08 Buick Lurcerne with the 3800 V6 but I've kinda heard mixed things about the trans.
Great call, when you leave the shop, leave the issues there, Unless your talking of Mrs. O! Then its a different story. Happy wife, happy life!!!!! Thanks Eric, i do enjoy your videos. If you keep doing, I'll keep watching. 🙂
I have a 89 f150 lariet xlt 5.0 4 speed and I started hesitating or bucking. I changed the fuel filter but of course that didn't help. Any ideas on what else it could be? I chkd for vacuum leaks and found one hose off but it didn't fix the prob. Plugs and wires are still in good shape also………
Would do the same as you, or tell them I have to charge an hourly rate to keep it at home 😁
The other shop must have inadvertently caught the oxygen sensor with their special sledge hammer when refitting the sensor Eric 😊, great testing and diagnosis as usual 🤗🤗
They didn't have the thin profile sensor socket, thus they mangled the shield around it. I've seen that many times.
Long story short….even though im gonna give you the long….😎
In response to you question,"what do you do in this situation?"
I smile, blink, and nod yes.. knowingly.
Because 8.5 times out of ten, the problem not showing up until it's brok'd.
You need some idiot like me to drive the drive cycles. You’re too expensive to be giving these cars a toot. “Smoked a deer”🤣
I agree Eric.
With who knows how many other hands actually touched that vehicle, there is absolutely no way of knowing exactly what has been done. What is for sure it less than ideal service was performed by evidence of the sensor damage.
You tested it, confirmed available codes, replaced the damaged part, road tested with no negative results.
All you can do for now besides unnecessary time and charges, so let the owner take it back and if the problem returns, they can return to get a proper diagnosis.🤙
Has to have some REALLY clean injectors tho………
No I won't take the customers car home. Always turns out bad.
I use to tell the customer to drive us to duplicate the issue if not confirmed bring it back when it does duplicate. Can't make money putting miles on it for no good reason. A waste of time and money unless you can identify the issue. ✌️😎
Timing chain getting ready to self destruct?
VTEC just kicked in yo!
If it ain’t broke … can’t fix it ! Send it !
Hey Eric, in Vermont (PRVT) we can have 2 not readys and get a pass. What is it in NY, all need to be ready?