MISTSKE???....GOTCHA!
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As per viewer request, click here to visit my newly created patreon page https://www.patreon.com/user?u=60254403
come fix your car…
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I appreciate how honest you are with your customers. I learned how to work on my car because I was tired of being ripped off all the time.
If the managers have any sense at all they'll appreciate your approach for several reasons.. Customer satisfaction, and more importantly, word of mouth.. When customers feel they've been treated fairly they're more than likely to tell their friends and pass on the fact that not only did you fix their issue but didn't fleece them in the process.. The return business and possible influx of new customers as a result of being a reputable tech and business cannot and should not be overlooked when determining fiscal returns.. I love your approach and these videos Ray..
Ah shucks…he didn't go for "billy bolt on's" green light.
Lexis is just making it hard for u lol 🤪
I stumble into your channel few months ago, and since then I have been watching your repairs.I wish I can find honest mechanic like you here in Los Angeles California. My son’s 2015 Honda Accord was involved in an accident and was repaired and about a year later the ac stop working I took to the dealer and I was told the compressor needs to be replaced and will cost 2000 I took it back to the body repair shop and they repair it at no cost however months later stop working again. I am not taking it to the dealer trying to find an honest repair shop but it is difficult to know who to trust. I commend you for your honesty . If I were leaving somewhere in Florida I would take my vehicles to you for repair . God bless you honest man is hard to find.
Nice work. Hope your bosses aren't too pissed.
Character takes a lifetime to build and only moments to destroy. I applaud those that protect their character—who know what right looks like and do it. Ray is of that ilk.
Great content
Ac needle valves are the primary reason for Freon leaks in vehicles
Liked and Positive comment for the YouTube algorithm
Good professional job. I'm surprised that your recovery machine does not have a vacuum micron gauge
Ray, great video and good to see a logical thoughtful process of troubleshooting the problem. I have a question about the flex hose that was near the low side A/C port coming from the firewall. It looked as though some one had just jammed it into the plastic housing. I know you would not have left it like that so it must be a bad angle and perspective. My background is electronics so not used to all the strange vehicle engineering quirks. Keep up the great work and get your own shop!
“Lots of bubbles, lot of trouble: he was in a jam, it was a giant clam” -Rock Lobtser, B52’s, 1979. Jus free-associating.
Good job Ray! Seeing these videos makes me want to drive my car down to FL for any service needs. Keep treating the customers with integrity and you'll always have work.
Or pay a guy like you to do it…. indeed! Sounds like the other guy was just a parts replacer and not a real technician! Does this other guy work in your shop??! Make sure you bust his balls for a shit diagnosis!!!
vacuum test not conclusive for leaks, a system can hold a vacuum but will leak under pressure, like 350 psi!!!
Last week, I told this guy his Cutlass needed new spark plugs, that was it. The plug tips were worn all the way down. He passed, went to a known scammer to get a second opinion and the guy seriously overcharged him, for a new carburetor and never fixed the problem. Then, the guy brings his Cutlass back to me and wanted me to fix his issue and write a letter that I fixed it correctly by just changing the plugs, so he could hand the repair bill over to the scammer to get his money back from the un-needed repair. I said, can’t help you because I don’t go behind another mechanics back! Better take it back to your new favorite mechanic! 😂😂😂 blank them!
Customers piss me off and go back to the scam mechanic, that ripped them off in the first place after I saved their butts from $1,000 in scams, instead of coming back to me, then want me to give them a second opinion of the scammers diagnosis and exorbitantly high estimate. Blank them! I’m nice, but state that I cannot serve them to their expectations, because you have taken it elsewhere before you came to me first! Blank them! I don’t care, I don’t need their blanking money! Why did you even go back there? People are idiots!
Just remember that God sees all that we do and shall weigh our deeds on judgement day.
Everyone needs an honest mechanic, plumber, electrician, and computer tech. They're out there. Keep em if you find em.
Unfortunately I had a recent experience with Fred Anderson Toyota. But since I bought our Highlander new in 2018 I will say that this is the first time this has happened. I bought the family plan for our car, primarily due to my age/health so my wife wouldn't have to deal with future issues if something happened to me. I used to do lots of work on my vehicles until I suffered a stroke. We put very few miles on vehicles. In fact there is only a little over 17,000 miles on the highlander. (Fred Anderson keeps trying to buy the thing back.) Anyway it was time for the 42 month inspection to keep the plan in effect. No problem. At 48 months I'll get an oil change based on time, not mileage. BTW, I stay behind my vehicles as well as I can, including watching tire wear closely. To Fred Anderson's credit their service techs take videos of what they do. So after about an hour my service 'advisor' approached me in the waiting area and suggested that I have a 4 wheel alignment. I declined of course. After I got home I told my wife that the service advisor tried to sell me something I didn't need. Anyway I checked my email and the video was there by the tech who performed the inspection. He was actually quite surprised at he low mileage and good tire wear. He redid the tread depth check that had already been done at check-in. Then came the survey in a later email. As diplomatic as I could be I shared my experience and let Freddie know that if the service folks didn't try to sell me something I didn't need that I'd be a loyal customer. Otherwise, I'd choose an alignment shop when I finally did need an alignment.
I bet the customer was happy..
..did they bring back some cold beer for everyone from their new found wealth..
I like f**king with you but, seriously you do have some good ideas. The seized lug nut removal ideas are good.
I wonder if it gets awkward with the "other guy"
You still get a like, but lack of phone extension doodolooodoloos was disappointing
Shouldn't you have told your boss you were going to diagnosis and not put in the compressor like they asked? Also, what your boss response when you said the Lexus didn't need a compressor?
I often wonder why your bosses allow you to do these videos, but my guess is that you are bringing in far more business that you would otherwise lose if your business plan was to replace expensive components unnecessarily.
Thank you for your ethics Ray you truly a great mechanic
How are you doing I watch a lot of your videos I have a question for you I'll try and make it short. I have a 2008 Ford exploder 4.04 by 4. All started with the check engine light. I fixed everything and plus more even pulling out the motor changing all the time chains. Full tune up for Asheville changes 161000 miles on it engine light stays on I got my own scandal all 4 02 sensors And I replace the 2 upstreams going to change the downstream ones plus I changed the air flow or flow thePerge valve EGR. Everything runs great but that damn check engine light stating all 402 sensors still and the purge valve and EGR valve it has a rough idol but it's drives fine no smoke spoke no smell of rotten eggs We checked every single wire Still can't figure it out Any ideas
Someone was trying to reach you about your car warranty! Pssstt
I never was so good at diagnostics. So I just changed everything. I am the definition of a parts Cannon. Started at the tires and changed nearly everything. Only original parts left in the drive train are engine block, heads, and rear differential.
Runs great. Lol
Great job Ray!
mechanics like you are very rare all around the world. keep up the good work.
I know you heard this before, but man I wish all mechanics were this honest.
It's been My experience that it's the Schrader valve most of the time. I always put new In when discharged. Good Job Ray.
I am sure that the customer was very happy that the cost was several hundred dollars less
I only trust someone elses diag when its my coworkers diag and i know them / saw the car in the shop, he did the diag but when the parts show up / when the customer wants the car back hes busy, not there that day etc. any other shop, a new guy, everything gets looked over again.
I sure wish you lived closer to me!
You don't need to sell us (and yourself) on why you are doing the right thing. Keep up the good work!
Did you hear the one about the Japanese man that went to the eye doctor? The doctor said, “sir, I’m sorry but you have cataracts”. The Japanese man replied, “I don’t have cataract, I drive a rincon”
is the customer get charged for the hour pressure test…
So that was scary. That customer would have been out over $600.
Your a good man Ray
What a way to retain customers, be honest. I try and do most of the stuff myself as dealers have told me I need stuff that I know was not needed. Not the case always but it is hard to trust people these days. You my friend would have my business if I lived where your place of business is at.
I've had a couple bad experiences with some scummy mechanics and watching your videos makes me happy that there are some good honest ones out there.
Forgot to visual check compressor,belt tension, and a/c clutch wire.
I am struck by how many "repair AC" jobs are as simple as "replace leaky valves".
I am willing to wager that is why my AC no longer works well. I did the consumer bottle recharge thing a couple of years ago when my car was about 8 years old, and the AC worked great for about six weeks before tapering off in performance.
I will ask a mechanic to check the system for leaks and see if I can get AC back with a low repair bill.
Investigate or diagnose..honesty pays..good impression..
I applaud you for your actions and not charging unnecessarily. One question, where were the bubbles coming from? Was it the valve? Great video. It is a pity there are so many crooks out there. I bet the customer was happy and grateful at your handiwork.