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49 thoughts on “When your customer is another shop.”
  1. Avataaar/Circle Created with python_avatars dokterkarel says:

    so what did cause the bad camber?

  2. Avataaar/Circle Created with python_avatars The Comedian says:

    Needs some grease and a sweep. That alignment bay is not camera ready.

  3. Avataaar/Circle Created with python_avatars glen pearce says:

    Putting the lift actions into the video is worth the admission charge alone! 😊
    I knew about the Saftey pauls and cables but I didn’t know where the hydraulic cylinders were or how they made it work.

    Explaining the readings on the alignment screen! So appreciated.
    My neighbour had the same thing happen to their Sequoia. Only a month wait for the knuckle to come in, install and alignment.

  4. Avataaar/Circle Created with python_avatars andy watkins says:

    Good ole caliber collision cars. Do you do their steering and suspension work for them?

    Shop I used to work at did and it was always a debacle with them letting us fix the cars.

  5. Avataaar/Circle Created with python_avatars Mark K says:

    Ray I love your channel but I can not stand to hear you begging people to subscribe, like and hit the bell. If I like the channel I will like on my own but I have not been pressing the like button because you keep telling people to do it. Also in my opinion if your channel has great content and people like what they see they will hit the like button on their own without you begging them to. Have a great day.

  6. Avataaar/Circle Created with python_avatars Kok Siong Lee says:

    You should teach an automotive repair night class Ray! Anyhow, yeah non-sales trend is here and possibly due to the bad economic condition now coupled with high inflation. People are just dragging and delaying their repairs; and average vehicle age in US has just crept up to 13.1 years!

  7. Avataaar/Circle Created with python_avatars Jonny Roels says:

    I get that camber "technically" isn't adjustable on the car from the factory, but I bet if you click the wrench and go to tools and kits it'll show you what size cam bolt you could use. Been doing alignments for years and unless the camber is whacked outside of the range that a cam bolt can correct, or it if has a suspension style that they don't work on (pinch bolt strut, double wishbone etc.) it seems unnecessary to start replacing knuckles/struts to try to correct camber that's just barely out of spec. Even saw the SPC cam bolt box sitting next to the computer 🤣 plus it saves the customer a good deal of money. I love your videos but just giving my two cents on the matter.

  8. Avataaar/Circle Created with python_avatars OnE says:

    Ray, you should have a Q&A i would love to hear some questions and I have a few too. Pleaseeeeeeeeeee

  9. Avataaar/Circle Created with python_avatars AutoLogik says:

    Really interesting to see the other side of this process. I design the factory production version of the alignment machines many manufacturers use.

  10. Avataaar/Circle Created with python_avatars T D says:

    "Back when I was 20 I would have just flown up there!" That was priceless Ray, sad but hilariously true! Scientists say that gravity does not increase with age!? I beg to differ and why not? Scientists are being proved wrong everyday!

  11. Avataaar/Circle Created with python_avatars Muppet Gump says:

    I was at tire shop yesterday and guy brought in his truck for a alignment and frame was rusted out and they wouldn't do alignment.

  12. Avataaar/Circle Created with python_avatars Artimus Protensor says:

    I don't subscribe to things. I don't really like being swarmed with notifications.

  13. Avataaar/Circle Created with python_avatars Cody V says:

    I'm getting an alignment done on my car this Thursday… really hoping it's more straight forward and nothing is bent/busted. I just notice a slight pull to the right now. I also have rim protectors installed on my wheels, hopefully they are able to keep those intact/damage free with whatever machine they use.

  14. Avataaar/Circle Created with python_avatars jesse gould says:

    Oh! So that's what you look like

  15. Avataaar/Circle Created with python_avatars Jim Grady says:

    You complain about proper alignment of the oil filler cap, but you put the floor board protective paper in with the feet facing the wrong way? Your OCD membership has been revoked effective immediately 😂

  16. Avataaar/Circle Created with python_avatars RCPro Driver says:

    Last time I had a car alignment done, it was at a tire/alignment shop, and because the car pulled to the left. After they charged $150 for a tire rotation and alignment, the car was better but now pulled to the right. I took it back, they looked at it again and said that the rear toe was out, that the rear toe was fixed with shims behind the wheel hub and that a garage would have to fix that. So it took it to a garage, the found a bulge in one of the tires (on the tread) and said it needed to be replaced. I put on a new tire and the car drove straight. Makes you wonder how a tire/alignment shop missed a defective tire…especially when I took it back saying that the pull had moved from the right to the left and they had done a tire rotation!

  17. Avataaar/Circle Created with python_avatars KamsWarNPeace says:

    Always wondered how these machines worked. I knew it was with sensors and Lasers but I wondered more in depth

  18. Avataaar/Circle Created with python_avatars Daniel o says:

    When did you grow a beard?

  19. Avataaar/Circle Created with python_avatars Jonathan Hess says:

    I drove a car with customer installed tie rods. It was the craziest scariest driving car ever.

  20. Avataaar/Circle Created with python_avatars James C says:

    Thank you Ray for making the Hyundai Elantra alignment video. Sounds kind of crazy for a body shop to make the replacement part approval after all your time and effort pertaining to repair. Unfortunately double work on your part if they say yes. Please keep those videos coming they are extremely educational and always a pleasure to watch.

  21. Avataaar/Circle Created with python_avatars Anthony Pilkjaer says:

    For a such precise lazer machine I'm still puzzled how 13.9 + 1.0 degree gives you 14.8. Math is hard even for a computer.

  22. Avataaar/Circle Created with python_avatars Anthony Pilkjaer says:

    I like how username and password are casually placed on the post-it note pn the screen and being shared with all YT. Because Sekurity.

  23. Avataaar/Circle Created with python_avatars Tada Kitty Gaming says:

    Wait so what if i don't subscribe? Do I still participate but in the opposite way?

  24. Avataaar/Circle Created with python_avatars Gentlemanzack p says:

    that hyundai driver probably went over some deep pothole, both right side are messed up and also i noticed the camber on right front matches steering misalignment. so might have to check steering rack too might got stripped one thread

  25. Avataaar/Circle Created with python_avatars Lynx Rated R says:

    It’s satisfying to watch and yes I learned how to fix some issues on my current car which has 207k miles

  26. Avataaar/Circle Created with python_avatars hideaway erie says:

    I CAN'T EVEN SPELL TECHNICIAN BUT I ARE ONE. YOU ARE
    ONE I CAN TELL BY YOUR LANGUAGE OF DEGREES ECT.DUH

  27. Avataaar/Circle Created with python_avatars LorenzoP says:

    no, don't ask me to subscribe. don't give in to marketing bullshit. I don't need to hear it every video, it will deter me from watching.

  28. Avataaar/Circle Created with python_avatars John Craig says:

    Ray, between you and SMA my knowledge has been increased a lot, Kudos to you and Eric.

  29. Avataaar/Circle Created with python_avatars Timothy Delgado says:

    I don’t even change my own oil but watching your vids are addicting

  30. Avataaar/Circle Created with python_avatars Not Telling says:

    @Rainman Ray's Repairs you may ( or may not ) get a kick out of this: For grins and giggles I would click the "subscribe" button every time a poster requested such. After loosing over 100 subscriptions, I finally quit. you are one of the VERY few to say " if you have not already done so". Good job!

  31. Avataaar/Circle Created with python_avatars CorDawgYT says:

    nice 2017+ AD Elantra…. maybe I missed something but I don't believe that's a 2016 model, hopefully the alignment details match

  32. Avataaar/Circle Created with python_avatars Bill Smith says:

    I remember as a kid a friend sold some Cadillac parts to a guy in Brooklyn . They had a " shop " in a run down residential garage in a very bad area . They would buy wrecked " flashy " vehicles and sell them in the " hood " . I saw them " straighten " a bent chassis with a blow torch and a sledgehammer . ALL specifications were meticulously adjusted to factory parameters – BY EYE ! As long as the car didn't go down the street sideways with the tires squealing , it was " perfect " ! Bet they got at least 6 months on a set of new tires !

  33. Avataaar/Circle Created with python_avatars Number 6. says:

    I am surprised that you have ropes in the lift instead of cables. I haven't seen that.

  34. Avataaar/Circle Created with python_avatars AverageDev says:

    I got for my shop a 100eur TV so the monitor is mirroed up from the alignment computer. Not sure why you dont have that, i think everyone has it

  35. Avataaar/Circle Created with python_avatars Michael Slee says:

    Steering Axis Inclination, (not included)

  36. Avataaar/Circle Created with python_avatars William Gauntt says:

    Steering Axis Inclination…not included…go try again on your ASE…

  37. Avataaar/Circle Created with python_avatars Mr T rex says:

    You make me miss being a mechanic, I got overwhelmed cause im an aprentice but was the only mechanic and they booked in everything no matter what soo got overexhausted and shit.

  38. Avataaar/Circle Created with python_avatars T5rux Lee says:

    Back in the day when wheel/frame alignments were done with battering rams . Good times.

  39. Avataaar/Circle Created with python_avatars Colin Lyon says:

    Man you should work for the dumbest automobile channel on youtube think of the cash you could make there

  40. Avataaar/Circle Created with python_avatars Teh SparX says:

    Love your videos, the title should have been when your customer is ANOTHER shop

  41. Avataaar/Circle Created with python_avatars Jacob Birlew says:

    Dang that’s a low mileage for a 2016

  42. Avataaar/Circle Created with python_avatars Real Human says:

    Had no idea this much effort went into a basic alignment.

  43. Avataaar/Circle Created with python_avatars acdii says:

    This brings me back. Early 90's the shop I worked for got a new Hunter optical alignment machine. The heads were connected by cables to the machine, the setup was a bit different as the wheels were rotated in the air to align the heads and then since we didn't have a dedicated rack, it was a 3 bay shop, we had stands to set the slide and rotating pads on. Rear wheels were on a slid plate to move sideways. Alignments were my favorite job too. Made a lot of good money, especially when the rears needed shims.

  44. Avataaar/Circle Created with python_avatars Francisco De La Torre-Lopez says:

    I remember when I bent my rim my strut took most of the impact along with wheel bearing

  45. Avataaar/Circle Created with python_avatars sosco22 says:

    Good video

  46. Avataaar/Circle Created with python_avatars Al Wetsocks says:

    Time to reset your cables on the hoist 😁

  47. Avataaar/Circle Created with python_avatars Richard Vargus says:

    Ray asks nicely I do it

  48. Avataaar/Circle Created with python_avatars Dan's Learning Curve says:

    Make some signs that would go by the button on your lift with the words SUBSCRIBE and another one LIKE.

  49. Avataaar/Circle Created with python_avatars jason graham says:

    I guarantee you that is not a 2016 Hyundai ELANTRA maybe 17-19

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