50 thoughts on “Customer complained: that was fast .sure you did it right? discount?”
  1. Avataaar/Circle Created with python_avatars Joe Steele says:

    There is no scribe button tonight

  2. Avataaar/Circle Created with python_avatars Mark Condrey says:

    Ray they make a tool that will slip over the end of the shock bolt that has a long handle with a pushbutton trigger. Each time you depress the trigger a hydraulic force builds up that causes 3 small tangs to extend that will engage the shock bolt end and prevent it from turning. It looks like a breaker bar in appearance. When you are done there is a simple push button that diverts the hydraulic pressure into a slightly larger chamber built into the tool, and just wiggling the tool will remove it. The button is similar to some rachets you have used. It extends through the tool. If you push it, it pops up on one side of the tool, push it again and it pops up on the other side of the tool head. The best part is the tool is only 4mm deep!

  3. Avataaar/Circle Created with python_avatars scottholt69ify says:

    It's a ford focus should be sent to the nearest junk yard and shot.

  4. Avataaar/Circle Created with python_avatars Norman Demer says:

    During my four year apprenticeship my instructor told me that the correct torque spec for any bolt was to tighten it up until it broke, then back it off 1/2 turn. Always worked for him.

  5. Avataaar/Circle Created with python_avatars mexglx says:

    Gotta stop watching your videos Ray. You said racism is dead. I disagree. I have been in too many situations where people said they wouldn't hire someone because of their race. It wasn't on TV. It was in person.

  6. Avataaar/Circle Created with python_avatars phillip mckinney says:

    I really wish you would weld both of the things as i believe i would have refused to work on the racist crap car when i saw that sticker even thou it was a easy job

  7. Avataaar/Circle Created with python_avatars bobs64ford352 says:

    I couldn't really see what brand those vise grips were, but one lesson my dad taught me was to never mess around with anything other than Vise Grip brand Vise grips (he did not work for them and does not own stock, ha ha). They usually hold better even in "less than ideal torque load" applications He used to own a garage and has done manual labor all his life.

  8. Avataaar/Circle Created with python_avatars Tom Kennedy says:

    I see the whole strut replacement similar to installing a rebuilt half shaft rather than tearing it down to change one CV joint. The shop labor time is much more to repair than to just replace, and you'll get a more warrantable part.

  9. Avataaar/Circle Created with python_avatars steve marrone says:

    God bless America . .. . . .I bet THAT sounds racist to some .. . .

  10. Avataaar/Circle Created with python_avatars Eileen Hawkins says:

    I was enjoying these videos until your comment on the bumper sticker. I don't think you understand the sentiment of the bumper sticker, nor does any comment on a consumer's politics belong in a video like this. Bye, bye Ray, you lost a viewer

  11. Avataaar/Circle Created with python_avatars Bruce Woods says:

    It has been my experience that those who scream racism the loudest, (i.e. this bumper sticker) , are usually the racists themselves

  12. Avataaar/Circle Created with python_avatars TC says:

    Am a recent subscriber and appreciate not only your mechanical skills, but also life skills!

  13. Avataaar/Circle Created with python_avatars Richard One Feather says:

    You said swollen nuts 😬😆

  14. Avataaar/Circle Created with python_avatars John Solomon says:

    Do you have a tiny socket go on top of the rear sock if you do it might be a little easier Ray

  15. Avataaar/Circle Created with python_avatars Michael Fallis says:

    Ray, in regards to the racist sticker. Unfortunately our liberal socialists have turned our country into a society of victims. Thus by calling others racist it allows a certain segment of our society to feel justified in taking a victim stance.

  16. Avataaar/Circle Created with python_avatars kyle vogelgesang says:

    Just a small suggestion about those gloves you wear. Don't. Just don't… Wash your hands if they get dirty. Unless, of course, you have little girly hands. 

    Secondly…. it doesn't real matter if you pre-fill oil filters or not. If you are worried about contamination then you better do an oil flush too make dam sure. As someone who' has always pre-filled it real makes no difference. Sorry too bust your little "I am better then thy" bubble. 

    Other then that you are an excellent mechanic. .

  17. Avataaar/Circle Created with python_avatars Greg W says:

    Ray the sticker was talking about politicians being racist.

  18. Avataaar/Circle Created with python_avatars xshanghu says:

    Have to buy pry bars.

  19. Avataaar/Circle Created with python_avatars xshanghu says:

    They’re everywhere, They’re every where,

  20. Avataaar/Circle Created with python_avatars Dry Toast says:

    FJB

  21. Avataaar/Circle Created with python_avatars Lawman says:

    I guess that sticker means if you’re against letting anybody across the border that wants across, you’re a racist. Currently the US Border Patrol is “ encountering” about 1800 per day.
    And probably three times a s many gotaways.

  22. Avataaar/Circle Created with python_avatars Dmanuel Flores says:

    I'd like to think you listen to " salty " on your spare time. Love the content and attitude man. 👍

  23. Avataaar/Circle Created with python_avatars Dan R says:

    The new spring is better than an old spring. They do wear out.

  24. Avataaar/Circle Created with python_avatars FLYBOY7898 says:

    Thank you for the honesty on the trunk sticker.

  25. Avataaar/Circle Created with python_avatars daanvlek says:

    I liked that last tap with the hammer after the strut came loose. ‘And stay down!’

  26. Avataaar/Circle Created with python_avatars Joshua Geiger says:

    Customer needs to review some classic gangster movies. There is a reason why they drove Town Cars. Moving packages. BTW, we started your phone mocking in the hangar.

  27. Avataaar/Circle Created with python_avatars Vivian Parslow says:

    During my engineering apprenticeship, old hands never used a torque wrench.
    They said they sensed when a bolt was reaching "the point of yield".

  28. Avataaar/Circle Created with python_avatars Vivian Parslow says:

    I prefer US term "sway bar" to UK term "anti-roll bar".
    Just imagine American cars dancing around corners.

  29. Avataaar/Circle Created with python_avatars Gerald Ensign says:

    The proper tool for the proper job is more better

  30. Avataaar/Circle Created with python_avatars Gerald Ensign says:

    You know the proper tool for the proper job works more better

  31. Avataaar/Circle Created with python_avatars Gerald Ensign says:

    You know the proper tool for the proper job was properly

  32. Avataaar/Circle Created with python_avatars randy beard says:

    The person that would Allow this Message on their car is a Racist, Loving your Race over another is not Racism–God made us All a Different Color for a Reason, just like Blackbirds and Sparrows most always get alone but do not Roost together. I like Martin Luther's Statement, a person should be Judged by the Content of their Character not their Color…

  33. Avataaar/Circle Created with python_avatars Anthony Raines says:

    Hey Ray, been watching your videos for a while now, I watch every day, really injoy your content. Will continue to watch. 👍🏼👍🏼👍🏼

  34. Avataaar/Circle Created with python_avatars James Newman says:

    Yeah – Racism is dead, mechanics never rip off anyone, but customers lie and… Ever think to notice how your views and opinions are shaped by your tiny bubble of experience?

    If you wanted, you could take the time to learn about racism. It'd do you well. Or are you too objective and unemotional? Lofl

  35. Avataaar/Circle Created with python_avatars eric cardinal says:

    I think it would be awesome to see the customers reactions to your videos. Especially when they want to deny that the repairs are necessary.

  36. Avataaar/Circle Created with python_avatars Dave O says:

    Your the man, calling BS when you see it!

  37. Avataaar/Circle Created with python_avatars JDM12983 says:

    Wants to talk about "offensive statement; shortly after he made fun of a part coming from China…. Think you have no room to talk there.

  38. Avataaar/Circle Created with python_avatars F R says:

    You really shouldn't give anyone ammunition for commentary. Blur crap like that bumper sticker out and make no comment.

  39. Avataaar/Circle Created with python_avatars Joseph Erhardt says:

    The procedure with the vice grips to keep the bolt from turning seems really awkward. The bolt could at least have had a flattened tip so that the grips would have had something to grip on. Or so it seems to a non-mechanic (moi).

  40. Avataaar/Circle Created with python_avatars 77 Zrod says:

    I actually used a click tourqe wrench to do struts twice and broke 1 bolt each. Now I just use "german specs".

  41. Avataaar/Circle Created with python_avatars jijonbreaker says:

    Here's a hint, buddy.
    If you see a sign calling out racists, and you get offended by it? That says something about you, not the sign.

  42. Avataaar/Circle Created with python_avatars J. Aye says:

    That sticker shouldn’t trigger anyone but who the message is intended for. I like your persona and would like to think you’re an open minded kind of guy. But… your subtext ‘racism is dead’ is almost equivalent to the bumper sticker which is a ‘blanket statement’. To say racism is dead is deeply offensive to anyone who has experienced racism.

    Hey, just my opinion.

  43. Avataaar/Circle Created with python_avatars med says:

    The sticker never said or inferred that everyone was racist but like my dad always said when you throw a rock the only one to holler will be the one it hit. "Kind of Telling"

  44. Avataaar/Circle Created with python_avatars nethanel masters says:

    I find the racist to be the one screaming racism the loudest.