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Here is Part 1. Please excuse the crappy audio and pure editing. This is an older video before I learned how to YouTube. https://youtu.be/6fZuCUpqvHw

50 thoughts on “Customer states: you destroyed my engine.”
  1. Avataaar/Circle Created with python_avatars Tim Cisney says:

    What's going on here? I must have missed something.

  2. Avataaar/Circle Created with python_avatars Craig Briggs says:

    I haven't been watching your videos long but this one and part one has just gained you my respect Sir. You said "we" messed up when you could have quite easily have tried to palm this whole situation off on your apprentice. You also stayed relatively calm and composed throughout and didn't lose your shit with the apprentice, well not on camera anyway. Fair play to you brother and that for me is definitely worth a like and a subscribe.

  3. Avataaar/Circle Created with python_avatars B bustin says:

    supply chain interruptions, we all need to get used to it

  4. Avataaar/Circle Created with python_avatars Drover Moore says:

    You screwed up….Rebuild my original engine. Dont put some high speed chase wrecked motor in my car.
    Probably the 2nd oil change in its life when you did it.

  5. Avataaar/Circle Created with python_avatars TouchofDepth says:

    Damn I feel this in my soul

  6. Avataaar/Circle Created with python_avatars Daryle Lum says:

    Your a brave man Ray

  7. Avataaar/Circle Created with python_avatars Don's Junkmail says:

    Multi talented…that you are! Mechanical & film producer…I did 25 years appliance repair …electrical some circuit boards…and 9 years Shipyards…bla bla… Your smart.

  8. Avataaar/Circle Created with python_avatars hoseqt1 says:

    Just deal with the BS for a few more Months, Please……

    Your day is about to arrive……

    You just need to keep making the Vids, and putting up with the BS until we finallly correct 2020…..

    Which is now started and beginning to happen…..

    Hold the line, it WILL pay off……

  9. Avataaar/Circle Created with python_avatars Doug says:

    A sorry story. So easy to be wise after the event. Is there a part 2 to this vid ?

  10. Avataaar/Circle Created with python_avatars Patrick Bono says:

    I'm glad I don't work at a dealership anymore; cutthroat business and don't make any real money. I used to dream of customers pacing around my bed waiting for their cars….I enjoyed working for Toyota but the American brand dealerships over the years all sucked.

  11. Avataaar/Circle Created with python_avatars Ronald Brosius says:

    It sucks, but it drove into shop, you guys did break this engine

  12. Avataaar/Circle Created with python_avatars Kris says:

    Excuse my ignorance, why a new engine? Could you just change the rods and cylinders?

  13. Avataaar/Circle Created with python_avatars Robert Price says:

    Now I know why that timing gear was so balls up ! A LOUSY BLUE OVAL !

  14. Avataaar/Circle Created with python_avatars First Name says:

    I know mistakes happen, and theres no good solution for anyone here, but it does make me wonder what the procedure would be if you break an engine on a car with high miles (on the chassis), but has a freshly remanufactured (basically brand new) engine in it. My car has 180k miles on the chassis, but the engine is more or less brand new with less than 5k miles on it. would the shop try to screw me over with throwing in some high mileage used but working engine, or would they be obligated to put in a brand new engine since the one they broke was more or less brand new?

  15. Avataaar/Circle Created with python_avatars Chris says:

    I allways look for a plug around the crank, stuff a bit of rod in it and rotate the engine to see if it slips in deeper at TDC, then find a way of locking it with an allen key or sockets and extensions. Afterwards ill go to the cams making sure its not 180 out then lock them with my special cam scrap pile, ie a stack of hacksaw blades, square stock, steel rule or vice grips with card in between. tippex any cam sensors. then when I feel safe remove the belt and any other crap. Saying that the newest car I own is 1977 for what I hope is obvious reasons.

  16. Avataaar/Circle Created with python_avatars ROADKILL4147 says:

    all that work and one lonely hose clamp didn't get tightend 🙂

  17. Avataaar/Circle Created with python_avatars Steve worthington says:

    That’s what you get with a ford!

  18. Avataaar/Circle Created with python_avatars Scott R says:

    They should of crushed it and saved a lot of headaches

  19. Avataaar/Circle Created with python_avatars Chris says:

    That's all there is to Changing an engine

  20. Avataaar/Circle Created with python_avatars Richard Theisen says:

    Confused

  21. Avataaar/Circle Created with python_avatars Jonathan Hanichak says:

    Please don't quit your day job that's the only one out of 100 billion.

    Ford needs you!
    🤔😒😂🤣😭😏

  22. Avataaar/Circle Created with python_avatars Avern Vrey says:

    Well, not really a "new" engine, just scrap yard junk thrown in after trashing the customer's engine.

  23. Avataaar/Circle Created with python_avatars -- says:

    Glad you found a better job. I'd never think that any manufacturer would design an engine that used a friction fit to time a valvetrain off the crank. That is utterly craziness. Then again, there are only a few Ford designs that I would own.

  24. Avataaar/Circle Created with python_avatars Orlando Berry says:

    At least the cam chain cover is fixed. No more leaking.

  25. Avataaar/Circle Created with python_avatars Marcus Chauvin says:

    That looks like a metric fuck-ton of stupid. Those engines are crap

  26. Avataaar/Circle Created with python_avatars David K says:

    mazda 3 BK 2.0 150PS Motorcode LF ? i think the newer revision. i have the older one in my car with small oil consuming…. per 1000km 400ml….

  27. Avataaar/Circle Created with python_avatars oldman says:

    definitely not one of your better productions…

  28. Avataaar/Circle Created with python_avatars repairdroid77 says:

    I remember the good old days when you took the engine out of the car and not had to lift the car off of the engine.

  29. Avataaar/Circle Created with python_avatars keith gray says:

    What brand of 90 degree electric ratchets do you have?

  30. Avataaar/Circle Created with python_avatars Jay Cask says:

    It's not the business, it's not the cars… it's the people that make this job crap. Every car owner thinks they're being robbed. People, you need to service and repair your car, and guess what? It's not free. And yes, it was doing that before you brought it to us.

  31. Avataaar/Circle Created with python_avatars Robert Watson says:

    I like how you dropped the engine with the subframe. I've been doing it wrong all my life! Never too old to learn. 😁

  32. Avataaar/Circle Created with python_avatars Joe Boxer says:

    Will you please identify your shop’s location by city and name so we can all boycott it. Especially now that you are gone.

  33. Avataaar/Circle Created with python_avatars steven allen says:

    Makes me glad I worked on aircraft instead of cars.

  34. Avataaar/Circle Created with python_avatars Austin werlein says:

    why wouldnt they let u film the rest of the process?

  35. Avataaar/Circle Created with python_avatars DurazellpcGaming says:

    My late Uncle was a Chevrolet Dealership Mechanic in Langley BC, Canada. For 22 yrs at that dealership. He was their most certified and only one able to work on the Corvettes and all the "newest" computer type vehicles. He bought new Harley and decided that he would use his holiday time. He asked for a 2 month leave of absence from the shop foreman. Which the response was, I only allow 2 weeks at a time max no matter who you are. My Uncle that day, rolled all of his snap on boxes and tools into his truck and left. He promptly got a call from the owner of the dealership informing him that the shop foreman was fired and to please come back after his 2 month holiday. He said naw, I have realized that you think you own me. He later got a job at a custom transmission shop, working on race car transmissions. Proves what others in the comments have said about dealership loyalty. They are not loyal to their employees of decades. How can you begin to think they are loyal or honest to a customer. I will say, the mechanics at the dealership were top notch tho. It is so unfortunate how such a knowledge intensive Career is looked upon so badly. Love your vids. Love your attitude toward adversity.

  36. Avataaar/Circle Created with python_avatars Kieva Storm says:

    Haha, "Now we have created life in a Ford."

    This sounds like famous last words. Fucking garbage brand…

  37. Avataaar/Circle Created with python_avatars Crazy World says:

    I'd love to see the actual dialogue between the customer and the mechanics. I wish you could add that to the videos.

  38. Avataaar/Circle Created with python_avatars Darksunbird says:

    I'd like to point out that any grammatical errors should be overlooked as English is not ray's first language.. that would be Cybertronian. We the people of Cybertron were greatly saddened by the loss of our best medic to Earth, but we understand that you earthlings need him more.

  39. Avataaar/Circle Created with python_avatars Pontus Forsberg says:

    Looks like a complete nightmare!

  40. Avataaar/Circle Created with python_avatars Mike Blaszczak says:

    This isn't Pit Stop. Do you have your own shop now?

  41. Avataaar/Circle Created with python_avatars Tom Ferguson says:

    What a surprise, someone who trashed their engine doesn't want video proof that they're at fault & it wasn't the shop/dealer

  42. Avataaar/Circle Created with python_avatars Island boy says:

    No shit just read the comments sorry man. Your a kick ass mechanic screw those bull shit dealerships

  43. Avataaar/Circle Created with python_avatars Island boy says:

    What was the back story. Did they accuse you of this Ford