So many Karen's who just can't help but tell you what you're doing wrong, mind your own dam business, if you don't have something nice to say keep it too yourself. WE DONT CARE!!!!
Agreed on the warranty. That's exactly why you pay so much of a premium because you know you'll have to do something like smack a tool with a hammer, hold a bolt while welding, remove a nut off a stud while everything is 800F and glowing hot and the handles melt on the pliers! SnapOn isn't engineered better than most quality tools like SK, Wiha or Facom but the warranty is gold!
If the system didn't work, the guy in the tool truck wouldn't be rolling around in such a fancy truck…
With snap you are a pro and if you get in early enough to wear out a tool several times you are ahead. For the home gamer, other than bragging rights, no vale la pena. They do feel better in your hand. There is a certain satisfaction at the end of the day cleaning it up and seeing a pretty set. Ignore those that obviously haven't made the journey, or for that matter even found the road.
That guy also has no idea what it cost to build a proper tool box as a technician. We spend more than you can possibly imagine on our tool and the reason being , i can break my shit and not worry cause snapon mac and matco will all warranty my shit almost no questions asked
i have returned sockets and nut drivers under warranty multiple times over the years. as long as i didn't purposely mangle or modify them, I have never had a problem.
I believe many people don't understand that mechanics have spent thousands of dollars on a snap on truck and many times paid 3x the price it would normally cost for something. Snap on knows it and we as mechanics know it therefore they give us the freedom to warranty just about anything. Like you Ray when ever I have a "ABUSED" tool warranty I buy something off the truck and my snap on guy is happy to warranty my "ABUSED" tool its an unwritten rule kind of to say so with snap on!
just remember the old saying, "You can please some of the people all of the time, you can please all of the people some of the time, but you can't please all of the people all of the time!"
Just to give my 2 cents i agree with you 100% i'm a tradesman for 40 plus years and i always buy top grade and if it becomes damage i take it back with no questions asked. Keep up the good work . I really enjoy your youtube and watch it everyday. Keep up the good work
Who would care about your tools. You paided for them you work with your own tools.They are not borrowed from any one.What you do with them is your personal business. I would think your tool dealer would know what to do about warranty issues.
Most people also fail to account for the fact that when a tool is warranty-replaced, the company also takes back the old/damaged tool, thus giving them the same quality MATERIALS that they can then recycle into new tool(s). The company NEVER loses, in the end…
All of you need to be careful, even you Ray. I fully understand the fact that you spend tons of money on your tools. It don't matter where you get them from. You expect the tool to perform for a specific amount of time. So do the manufacturers. When you deliberately or accidentally damage the tool, it changes the manufacturers data on the quality of what they are producing. This changes the "warranty" for everyone. Maybe you don't care -;that's ok. What goes around… Just trying to help.
Part of the high price of SnapOn is the no questions asked warranty. SO you are paying for it. Not ripping anyone off by getting the service you paid for.
The individual person who owns and operates snap-on trucks knows their customers and they know what kind of work they do in the environment the tools are in 98% of the time they honored their warranties and they take care of their customers would you put in is what you get out
Some of the tools are the best of the best. Some of the tools you're paying for interest-free financing, delivery, and the warrantee guy to come to you every week.
for snap on prices I dont care if you take a cut off wheel to it they should warranty it. I did know a guy who would use craftsman snips so when they dulled he would break them and warranty them out for new… I cant say that kind of practice led to the demise of USA craftsman but it sure didnt help.
There is a difference to 'Mechanical Failure' in a tool and deliberate abuse when it comes to warranty.
Trying to hold a nut with Needle Nose as you are using a torch to Burn a nut off is either abuse or stupidity and you seem far from stupid, so my money is on deliberate abuse which, in the UK would void the warranty and I guess actually does in the US as well.. Had they failed in normal use then no problem.. Welding the Damn things with a MIG? how is that the tools failure..
Add to that the comment you made about "breaking them some more" and you have video evidence of intent to defraud which i think comes under the banner of Thievery?
Not the finest example and given the amount of people that supported you in this? that's scary, its shows a misplaced moral code IMO, seems it is alright because it is Snap-on so that must mean it is ok to do it to a small 'Mom and Pop' hardware store as well then? or do moral values change the larger the organisation?
Maybe apple should start changing iPhones because the users abused them rather than they actually failed?
Maybe I should stay in my lane, Oh wait I am in my lane..
Enjoy your videos, not this one so much , justifying what looks like fraud isn't emjoyable..
You know he was right. Even in this video, you admitted that you abuse the system. Does not affect me, but just be honest about it. Don't get all defensive when people point out the truth. And how exactly is the joke on him? You did exactly what the guy accused you of. And the joke is on him? Well, your system is still unbelievably stupid. Why do you work at your job, with privately owned tools? And where is the line? Do you bring your own lifting platform? The wheel alignment platform? Why not? Or what about the cans of brake cleaner you waste? How is this decided? And I bet every attempt at an explanation will be laughable.
My Snap off truck driver is basically useless, carries the base minimum toolset, has to order anything that needs to be replaced under warranty. I buy mostly from Matco, better dealer, well stocked truck, and less hassle about damaged tools. Side note, the Matco LED flexible magnetic droplight is not worth buying. It's very durable, and the magnets are almost strong enough to hold it in place, but the battery life is bad. It only works for about 4 hours on an overnight charge….
My Snap-On guy would always ask, "Got anything broke, damaged, or torn up?" There were no questions asked about how it got damaged because that is how this premium warranty works. Rainman could have just said hey I welded my plyers and the Snap-On rep would say cool, here's anther pair. That is how it works with premium tools like Snap-On and Mac.
I've known my Snap On guy for 20+ years now. We have a great relationship an he's always come through for warranty replacement of work. He knows I don't purposely find ways to break or lose things…"it" happens…but I also "rub his back" as well! It's called a symbiotic relationship.
When I was a Snap on dealer warrenty and repairs were no problem. I did not care for guys off the street trying to get replacements for worn out tools found or purchased at flea markets or pawn shops or even stolen tools that had someones initials engraved on them
a good tool guy takes care of his customers. I mean the 5,000 dollar hat has got to be for something after all.
I love it, egg on that person's face 😋.
folks just dont understand snap on give you a life time warranty no matter how you brake or ruin it
So many Karen's who just can't help but tell you what you're doing wrong, mind your own dam business, if you don't have something nice to say keep it too yourself. WE DONT CARE!!!!
I had no idea that Snap-On came with fuckwit insurance. I'll buy these tools from now on, even though I'd never weld my tools and then claim warranty.
Agreed on the warranty. That's exactly why you pay so much of a premium because you know you'll have to do something like smack a tool with a hammer, hold a bolt while welding, remove a nut off a stud while everything is 800F and glowing hot and the handles melt on the pliers! SnapOn isn't engineered better than most quality tools like SK, Wiha or Facom but the warranty is gold!
If the system didn't work, the guy in the tool truck wouldn't be rolling around in such a fancy truck…
I say that is exactly why you bought that tool, for its warranty, way to go. Trolls can take a hike
With snap you are a pro and if you get in early enough to wear out a tool several times you are ahead. For the home gamer, other than bragging rights, no vale la pena.
They do feel better in your hand. There is a certain satisfaction at the end of the day cleaning it up and seeing a pretty set. Ignore those that obviously haven't made the journey, or for that matter even found the road.
As much as you PAY for snap on tools ? I wouldn't feel bad about it for a HEARTBEAT!
Thats what happens when you put yourself out there. You have to take the bad morons with the good.
They stand behind their products. If you can break them, they replace them.
That guy also has no idea what it cost to build a proper tool box as a technician. We spend more than you can possibly imagine on our tool and the reason being , i can break my shit and not worry cause snapon mac and matco will all warranty my shit almost no questions asked
What i have noticed is that car guys are way cattier that beauty guru chicks.
i have returned sockets and nut drivers under warranty multiple times over the years. as long as i didn't purposely mangle or modify them, I have never had a problem.
I believe many people don't understand that mechanics have spent thousands of dollars on a snap on truck and many times paid 3x the price it would normally cost for something. Snap on knows it and we as mechanics know it therefore they give us the freedom to warranty just about anything. Like you Ray when ever I have a "ABUSED" tool warranty I buy something off the truck and my snap on guy is happy to warranty my "ABUSED" tool its an unwritten rule kind of to say so with snap on!
You are 100 percent correct. Keep up the good work.
just remember the old saying, "You can please some of the people all of the time, you can please all of the people some of the time, but you can't please all of the people all of the time!"
Tell him to shut his lips or clamp his lips shut with the newpliers
They know they are going to be replacing them. Thats why they cost so much.
Just to give my 2 cents i agree with you 100% i'm a tradesman for 40 plus years and i always buy top grade and if it becomes damage i take it back with no questions asked. Keep up the good work . I really enjoy your youtube and watch it everyday. Keep up the good work
Tools are meant to be used… Not kept in drawers to look pretty.
Rays like Biden, blames everything else but himself. Own up to your mistakes it makes better content when you are honest.
Who would care about your tools. You paided for them you work with your own tools.They are not borrowed from any one.What you do with them is your personal business. I would think your tool dealer would know what to do about warranty issues.
I would have warrantied them to back when I was the MATCO guy
Most people also fail to account for the fact that when a tool is warranty-replaced, the company also takes back the old/damaged tool, thus giving them the same quality MATERIALS that they can then recycle into new tool(s). The company NEVER loses, in the end…
All of you need to be careful, even you Ray. I fully understand the fact that you spend tons of money on your tools. It don't matter where you get them from. You expect the tool to perform for a specific amount of time. So do the manufacturers. When you deliberately or accidentally damage the tool, it changes the manufacturers data on the quality of what they are producing. This changes the "warranty" for everyone. Maybe you don't care -;that's ok. What goes around… Just trying to help.
Part of the high price of SnapOn is the no questions asked warranty. SO you are paying for it. Not ripping anyone off by getting the service you paid for.
The individual person who owns and operates snap-on trucks knows their customers and they know what kind of work they do in the environment the tools are in 98% of the time they honored their warranties and they take care of their customers would you put in is what you get out
Shop owner should ask for % of revenue generated due to recording on his property.
Some of the tools are the best of the best. Some of the tools you're paying for interest-free financing, delivery, and the warrantee guy to come to you every week.
Apparently that guy doesn't understand there's a reason those tools cost that much
Sears had a lifetime warranty they honored, 20 year old drill. Replaced. This was back in the 80’s
Damn missed the reeee on that one. It's snapon tools warranty for life. If you had melted them in half they would still give you another pair
for snap on prices I dont care if you take a cut off wheel to it they should warranty it. I did know a guy who would use craftsman snips so when they dulled he would break them and warranty them out for new… I cant say that kind of practice led to the demise of USA craftsman but it sure didnt help.
Bro whoever complained has a stick where the sun doesn't shine I promise.
There is a difference to 'Mechanical Failure' in a tool and deliberate abuse when it comes to warranty.
Trying to hold a nut with Needle Nose as you are using a torch to Burn a nut off is either abuse or stupidity and you seem far from stupid, so my money is on deliberate abuse which, in the UK would void the warranty and I guess actually does in the US as well.. Had they failed in normal use then no problem.. Welding the Damn things with a MIG? how is that the tools failure..
Add to that the comment you made about "breaking them some more" and you have video evidence of intent to defraud which i think comes under the banner of Thievery?
Not the finest example and given the amount of people that supported you in this? that's scary, its shows a misplaced moral code IMO, seems it is alright because it is Snap-on so that must mean it is ok to do it to a small 'Mom and Pop' hardware store as well then? or do moral values change the larger the organisation?
Maybe apple should start changing iPhones because the users abused them rather than they actually failed?
Maybe I should stay in my lane, Oh wait I am in my lane..
Enjoy your videos, not this one so much , justifying what looks like fraud isn't emjoyable..
You know he was right. Even in this video, you admitted that you abuse the system. Does not affect me, but just be honest about it. Don't get all defensive when people point out the truth.
And how exactly is the joke on him? You did exactly what the guy accused you of. And the joke is on him?
Well, your system is still unbelievably stupid. Why do you work at your job, with privately owned tools? And where is the line? Do you bring your own lifting platform? The wheel alignment platform?
Why not?
Or what about the cans of brake cleaner you waste?
How is this decided? And I bet every attempt at an explanation will be laughable.
My Snap off truck driver is basically useless, carries the base minimum toolset, has to order anything that needs to be replaced under warranty. I buy mostly from Matco, better dealer, well stocked truck, and less hassle about damaged tools. Side note, the Matco LED flexible magnetic droplight is not worth buying. It's very durable, and the magnets are almost strong enough to hold it in place, but the battery life is bad. It only works for about 4 hours on an overnight charge….
My Snap-On guy would always ask, "Got anything broke, damaged, or torn up?" There were no questions asked about how it got damaged because that is how this premium warranty works. Rainman could have just said hey I welded my plyers and the Snap-On rep would say cool, here's anther pair. That is how it works with premium tools like Snap-On and Mac.
This is why you pay Snap-on prices.
This one is funny! The Snap-On guy probably watches Ray's videos! And they probably laughed about it as Ray re-enacted the tragic moment.
Snap-on is way too expensive & overrated !!
Don't listen to the hater, they don't do what you do, so they nit pick everything they know nothing about.
I've known my Snap On guy for 20+ years now. We have a great relationship an he's always come through for warranty replacement of work. He knows I don't purposely find ways to break or lose things…"it" happens…but I also "rub his back" as well! It's called a symbiotic relationship.
You BUY your tools??, am I too european to understand this, my employer supplies tools to us..
you got to hand it to snap-on. You could literally forge your pliers into a steel pancake cookie and get it replaced under warranty.
You tell em rainman. ahahhahhah stay in your lane that was great
Haha, it's the nature of tools to get used and sometimes get spoiled.
When I was a Snap on dealer warrenty and repairs were no problem. I did not care for guys off the street trying to get replacements for worn out tools found or purchased at flea markets or pawn shops or even stolen tools that had someones initials engraved on them
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