In this video I have a look at a customer 2018 Chevy Malibu that has a concern of no radio. The center display does not light up and of course the radio does not turn on. Let's have a look and see what's going on.
-Enjoy!
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Hey there viewers and welcome back to the self. M AO Channel Sitting inside the 2018 Chevrolet it's a Malibu It's got the Big5 Customer complaint no radio that's down here. I'll show you it's just a blank display. Nothing turns on, but the display does work because when we put it in reverse, the backup camera comes on so we know that much.

Show you that hood open out there. I think it's a collision car. Lots of like on here. uh 46 568 backup camera works but we have no you know, no display or no funny business there.

So uh let's get checking that out. We're going to use the factory scan tool here and we will go into oops, get the screen working. We'll go into vehicle diagnostics and we'll just do a full system scan of essentially see what uh if anything has codes in it to give us any kind of clue as to where to go here. Uh, I Do know that the display is, you know, not the actual radio.

There should be a separate radio module and a human machine control interface. and uh, the display is simply just that. So we'll let this thing get going and see if we have any you know any codes in radio, see if we can talk to it. Uh, we'll skip this.

We don't know if it has memory seats but and then we'll take our diag from there wherever it leads us. These usually scan pretty quick. Lots of different modules there, all right. So we've got codes.

So down here we got radio. Radio module actually comes up as a no communication so probably these other modules have set codes against it I would assume all right. So body Module just all tire pressure sensors. Got our HVAC module ready.

Fire Okay here we go. a U1 u84 for L of Comm with radio. That's interesting I wonder why the HVAC needs to talk to the radio Inflatable restraint inflatable restraint also has a u0184 lost of com of the radio so amongst a couple other codes in there so that's that's littered full of codes. more body module stuff there, all these smokes I don't know if these are all history codes but body module is not super happy.

Engine Controller: this thing is loaded with codes. back to the inflatable restraint. All right. Well what it's here for is to uh, check out the radio.

just kind of glancing through these uh I think the only ones that are really kind of important are the two u0184 is lost to Comm with radio I don't know yeah I guess yeah I guess okay they have them sorted. so these top ones are all current codes. tire pressure sensors, rear defogger um problem with the HVAC yeah it must be a collision car Yeah, deployment command is stored in the uh airbag module. so uh, all right yeah so lots of current codes there and like I say it's it's only here to have the radio fixed so we'll uh we'll get after that we'll go back here.

We'll go to module Diagnostics It's interesting that those are the only that the HVAC controller and the airbag module are the only two that flag the NOC with the Uh with the radio. That's kind of weird. I Would have thought it would have been in the HMI or in the cluster. That's kind of interesting.
So we'll go into the radio here. It should come up as a nocom if we try to read I Guess we can just try to look at some data on it. It should just be no communication. All right.

Yeah, so no communication. Okay, so that's what we're dealing with. So first thing first: I Mean this could be as simple as a uh, uh, blown fuse? Uh, good possibility. Let me get uh, some uh, repair service data up here and then we'll find out where the fuse is, what runs it, and we'll go from there.

All right. So I've got our service data pulled up here. Uh, let's see. let's go to.

Uh, we'll just go to OEM wiring diagrams and let's just type in radio. There's probably some options. uh. Radio Schic I5 I6 IA Ip1 We have to see which uh which RPO code this has.

so let me, uh, take and look that up, we'll see which um, which one of these is looks like. There's four different choices for radio SL Navigation should be able to find it here. we'll just type in radio oh if I can spell there we go uh this one is the Io5 so we will select this and then we will I Love this about GM Radio uh it's going to be powers and grounds and serial data so this is really all we want to see anyways. have to enhance that baby n hands oops uh fuse block instrument panel fuse f42 15 amp that looks like the only uh the only fuse and then we've got figure this out here.

Oh okay so this is other RPO option. so this is depends on where the power comes in. uh based off what these are so u u uh U QA or uqf let's just go find uq ours is a the Uqf code. Pop back here again so uqf So our power comes in on pin one, our ground is on pin 16 connector X3 and then these are the data lines over here I Believe where we have the cluster the HMI the amplifier um in the info display I believe this is the the what they call the most data bus and that's probably these down here and and this is probably a a different Data Network of some sort.

All right well let's um I guess before we get too uh too involved here fuse f42 15 amp battery plus so it's hot at all times. Let's go see if that's uh if that fuse is any good. there's a light Here so we can all see. I Guess it? stick it down here.

for right now. looks like this is the fuse box according to the symbol left side of Dash Get out the knife. There we go that's open. see if we can read F42.

Oh look at that. look right at it. F42: it's all the way down in that bottom corner. Oh man.

I got to get way down on this thing. Let's see. does this go like this? Looks like it does. so it's going to be that far top right corner that's got a 20 imp fuse in it.

Hm, there's a big fat clue for you my guy. Let's uh, we're going to hook up our test light here and put it right on the door latch. Make sure our test light works. Find an empty hole here.
make sure there's some metal thingy in there. Oh this one there is okay. Our test light works. see if we can get up in here.

there's the top of the fuse. Oh the bottom of the fuse. The fuse is good. Funny part is though, somebody's changed it.

I wonder why I wonder why I'll make sure it feels good I like as far as the pin drag on it, you know what I mean. make sure nobody's been up in there doing some Monkey Business doesn't look like it I'm not so sure I can get the fuse back in there my fingers. Now let's see if we can stick it back in with the Uh players here. All right, fuse this back in.

we'll double check it for power power in the bottom, power on the top. Okay, so it's not just a simple blowing fuse. Let's just make sure hope radio doesn't turn on just from fiddling with it. So that's good.

We know we have power there. Uh I Think our next step is going to be uh, our next step's going going to be uh, going to the actual radio module itself. We're going to have to find out where that lives. It's not.

I Hopefully it's not in the middle of the dash there. Usually they're off, like in the passenger footwell area. some somewhere is over on that side. But let me look that up and we'll see if we can find where the radio lives and make sure we have power and ground and calm.

make sure it's got the ability to talk. I think I found us enough information. We shouldn't be too fumbly. apparently it is over here.

They should. Showed a a view of the back side of the dash and it showed all the way over here on the right side. So let's just take. Oh I didn't say let's take this down, see if we can see anything which we can't I do see a bunch of connectors hanging down there though.

I'm wondering if we've got to go at it from underneath, Huh? brackets are pretty Rusty in this Dash That's kind of interesting so we'll put this back together that's of no help and then we'll see about uh, taking this hush panel off here and seeing if we can get to our connectors last push Nails Giving me a hard time I brought the flush Cuts in case I've got to get serious with it there. Gosh, there we go. Would have thought that had been the hard part. Oh I think somebody's already been here.

She's all dug up all right. So we're just following somebody else's mess around here. It looks like okay. we've got one two, three modules here.

This one has USB going to it. Well, we have to figure out which ones the radio and which one's which. We don't care what the other ones are, we just want to know where the radio module is. Let me let me try to identify it a little bit better.

I believe I Believe it's this one here. So I'm just looking at the connectors. remember our pin one was our power wire and it was Redwood Violet and this has a redwood violet. Oh wait a minute.

never mind that's not in pin one. Oh, here we go red with Violet and then oh yeah, it should be this one. duh idiot. This is the one somebody's already been into and it's missing some locks on the connectors.
okay I Just I Forget we're always everybody's last resort for fixing a car. Okay, let's uh, see if get my fingers to work here, she should slide out of there. Let me, uh, stick my face in front of you doing a lot of moaning and groaning here and let me see if I can pull this thing down or we can do some work on it. So I've got it loosened up here.

Let's I don't think I can pull it out with the connectors in it. Well hate to fix the problem by unplugging something here. but Let's uh, let's do that. Let me Shut the key off or push the button in.

rather, unplug that one. Yeah, these connectors are all chowed up. Okay, so somebody's definitely been in here. There's that one.

Well come on little guy. there's that one. This one's lock in it. Get it down where we can see things and load tests the wires.

that one and then this is our one that we really want to get after. Oh come on, get that lock tab to Se down there we go. Okay, get this module out, see if it make sure doesn't have any junkyard writing on it or anything. Okay there.

what the heck's all that stuff looks like Tough acting T Acting all right. it's got some mystery white powder on it. this thing a flood car I wonder let me have a little Gander up in the hole here. I mean it doesn't smell all musty or anything but I don't see any funny business up there, so let's set that to the side.

This guy's breathing pretty heavy for working on a radio. We've got our red with Violet and our black which is in pin number whatever is below number one. So we're 1, two, 2, 3, 4, 5, 6, 7, 8. So Pin Nine, let me just look on a diagram.

see where ground it's supposed to be pin 11. Here's a guy who can't count I probably just counted it wrong. but see: 1, 2, 3, 4, 5, 6, 7, 8 I have to get a magnifying glass that's got numbers on it I'll at least make sure this is maybe we got the wrong module out. Who knows.

So this is pretty interesting I'm looking we we do have the right module. This is obviously the radio module. Um, even has our RPO on it. the I5 So this is for the 456 and u2k.

However, Factory Service Data has these two connectors mixed up. Uh, this one is correct. This is connector X3 Okay, so if you're looking along in Factory Service Data, this is connector X X3 Um, they have the gray one uh, labeled as X2 and the green one is X1. However, in the diagrams the factor diagrams, they have these two bodies mixed up.

So this is a 20 pin. Um, we can count along here so there's 1, 2, 3, 4, 5, 6, 7, 8, 9, 10. So there's 10 holes in this one and there's 16 in this one. So all the all the call outs in the Wiron diagram are wrong and like I say they have this Uh connector X1 listed as a gray 20 pin connector.
With these this wire orientation the blue, yellow, green, white. So these are your speakers and the powers are supposed to be pin 1 and 11. Um, so what we'll have to do is just assume uh, it's a typo in uh service data which isn't uncommon You can never trust Uh Factory diagrams especially colored wire diagrams cuz they're just Rewritten from Factory stuff and if Factory stuff's wrong, then the color ones are wrong. So let's just do our diagnosis based off color.

Uh, because the color orientation does seem to be correct in the factory diagram. so we still have our Uh red with Violet and our black is the ground these two heavy wires here. So let's get a 4 amp test light and stick in there to make sure these wires can carry current. It's always really frustrating when that happens because you know you you tend to trust OE more uh than you do with aftermarket diagrams.

and then when you you don't run into a sit like this, it just turns into a big time waster. Because you're you know you're looking up a year, down a year different Rpos only to find out they're all messed up. But colors are correct. So let's uh, we're going to probe into the back of this.

We got power and we've got ground and we can light a 4 amp test light. So we have power and ground so that's good. Um, don't really care about speaker inputs or anything. right now.

we want to find what wires are com wires I believe this was for our most data bus which we're not concerned with either cuz that doesn't have anything to do with talking to it. Let me look and see which uh, which one of these is the wires that we need to jibber jabber with this little fella. We'll get it all plugged in here where we can get to it I Guess we can plug that back in. Also, like I said, we're going to do our diagnosis just based off wire color.

This guy can get the connector in correctly. Uh, we don't really need those antennas or anything hooked up. Okay, let me take a look here. So on our wireing diagram here.

the what Am I under trying to find all the data and that works cuz there's a few that run here. So the isolated Lowp speeed GM Lan Okay, that's this little guy right here. all right and I believe this is the one that we're talking on with the scan tool. Anyways I could I could be wrong, but I believe I believe this is it.

So the Um on this network single wire we got the amplifier uh, cluster tele communication telematics if it has it, radio the serial data Gateway module. So I believe that is the module that we're talking to that is on this network which can talk to everybody. Uh which? if I remember correct, doesn't have any codes flagged against um against this What going on with my fonts here? Oops, Where are we make sure we're in the right module here? Huh? What's going on with my computer here? Let's find yeah. Serial data Gateway Yep, that's what we wanted and I don't believe this had any codes flagged against.
uh, this little fella, let's let's just double check that because I have an idea. Okay, and it does not. So she's clean and green and this says here pin or X1 Pin 14 gray with green I've got our little AES wave view scope here so let's fire this little fell up. I'll let this get booted up and then X1 really means X2 Got to got to decipher through the lingo.

So that should be on this connector here and there's a gray green right here. Of course it's not going to be in Pin 14 but we're going to go gray green. Get a Uh probe here. All right.

So we've got uh, a tpin I've got it here. Gray Green. Oops. Oops and it looks like it looks like we have, uh, the ability to communicate down here.

Anyways, let me just change the scale on this. Let's go to uh one volt per division so it looks like a 0 to 5vt uh communication line and then we can see uh, the individual uh, data packets there. So I don't know a lot about data networks and that kind of stuff. Not a big Electronics guy but curious like you know.

Let's say for example, like this thing was off the network like um this is just you know, perhaps being output of this module which it looks like a lot of talk to be just being outputed to being output. So what about this? What if we uh take our test light that we don't have in our hands must be over I thought we had test. let's take a test light. let's just pull that Network to ground, see if it drops out the whole network and see if the the Gateway modules Flags a code against it because if it does then we know that wire is intact and we have power ground ability to communicate and we also will know that the network wire is you know going it goes all the way.

Hopefully that makes sense to you. I've got a test light I Could be way wrong about this, but we should be all right. Boom! We just pulled the network to ground safely. Let's go back to our scan tool over here.

Let's reread our codes in here and see if there's codes. I would think there would be uhoh Control modu communication low speed expansion cam bus off now I Just took my test light off. It's a current code now it's a history code just like that. Bingo Bango! That's how you check wear Integrity there.

It may not be in the textbook and don't do that at home kids, but that tells us we have power. We have ground. We know that our data network from here to that security gate Gateway module or whatever they call it serial data Gateway module is intact because look, we set that code by shoren out the wire. so we know for a fact that the data that we're reading here isn't just being output from the module onto a broken wire.

I'm going to look at some more diagrams here, but I think this is all we need to check to make the call on the module because let's go back here. Unless we've had some divine intervention here, we still can't talk to the radio. Oops, this guy needs to calm down. We want to go to A11 Radio cuz I don't need to hit enter and technically we shouldn't be able to talk to it still unless we wiggled something and it works.
What's the survey? Say no communication. The best of my knowledge, we've done this correctly. I'm going to look and double check. there is another data bus.

There's that Lin bus. where but that's just a a local interconnect Network that allows this module to talk to what other other modules are on that Lin bus here we I guess we can pop back in. go back here. let's see who does this thing talk to? There's radio right there the info display module.

so just talking back and forth. um oops I I5 I6 green with blue on 13 so that's that wire right next to it. that's a green with blue but on the Lin bus I I don't know if um I don't know what I expect to see I think they're 0 to 12vt that's just off the chart right now. Um which I think this is irrelevant.

Yeah, so that's sitting at 12 volts at Lind bus line is just at 12 volts. but like I say that doesn't really, uh, concern me at this point. Yeah, it's just running 12 volts across it. sh the key off.

yeah it's just it's at 12 volts. but like I say without knowing what I expect to see I just turn the key back on. Yeah, it's just riding at 12 volts. I'm not super worried about that cuz like I say that's a that's a Lind bust I guess we have to see.

there should be a Serial day to wake up line on here. Um to to actually tell the module hey turn on fella, let me, uh, look into that see what I can figure out? Well, that's it folks. There's really nothing more to look at. Um, there is no serial day to wake up on this one I thought there was I think it.

I don't know if it just wakes up over the network or if it's on the most. I'm not going to look into it too much. Um, I'm pretty confident with our diag that we have powers, grounds, and ability to communicate. and I'm not going to look into it much further.

And we also know that our network is intact because we, you know, shorted out the wire per se. We just pulled it to ground uh through a test light and seen it had the ability to set a code. So I'm going to see if this is available through GM Probably not because of the strike. You know that's still going on.

I Guess we don't really want to open up. It's kind of interesting. all that white tough acting tactin that was on there. Kind of curious if the circuit board's all crusty.

There ain't much in here. She's pretty pretty. well. an empty box.

got a little circuit board in there. Um, let's see if we get this job from the customer, if he's going to fix it. Uh, it's a 2018 so he may just may just leave it and drive it till the end of its life without fixing it. Hard to say.

um, we don't get to fix a lot of cars. we get to diagnose them, but that's it. Unfortunately, cars are super expensive to repair nowadays and most people just drive them. If we can, just slip them along.
So let me see. let me give this guy a call. Good news. Get this baby off the floor.

Uh I Called the model Electronics who does the Uh radios for GM used to be United Radio here in Syracuse and the Prny but now they use Model Electronics So we called them up, gave them the part number, they said yeah, get her done uh a few hundred bucks. We'll have it here after the weekend. Today's a Thursday we won't have it till Monday and it has a ,500 core charge on it I was like wow that's pretty hefty. They're like yeah, we really want it back I'm like apparently you do so um we'll wait till that shows up, we'll have to put it in, get it programmed, um and hopefully the one uh that they send us works and hopefully the other hopefully Thing we have to say is hopefully we diagnosed it right I think we did I Don't know what else we could have done, uh, differently.

Um, sometimes ignorance is bliss. Anyhow, stick around for part two folks and uh, when we put it in we'll see if we're right. Maybe we're wrong.

96 thoughts on “’18 malibu – no center display / no radio – part i”
  1. Avataaar/Circle Created with python_avatars Jeff Anderson says:

    If it is not from the airbag being diploid, if could be from a dry chemical fire extinguisher. The powder is white and very fine. It's also corrosive. The powder entered the vent holes on the top of the module. So over time it corroded away the electronics inside. This resulted in the module failing. This could take Months or year to happen.

  2. Avataaar/Circle Created with python_avatars Jon Jon says:

    Malibus are known for this including instrument panel i had to have mine repaired on my 2013 Malibu

  3. Avataaar/Circle Created with python_avatars Tad Seipel says:

    Shit on wheels

  4. Avataaar/Circle Created with python_avatars WayneS World says:

    Customer complaint should be that he owns a 2018 Malibu with the big 1.5 engine.

  5. Avataaar/Circle Created with python_avatars J Domino says:

    Eric, question what is the green box called you clip on to the battery to keep it from dying while you troubleshoot electrical called??????

  6. Avataaar/Circle Created with python_avatars mark stangeland says:

    HVAC need some cool tunes

  7. Avataaar/Circle Created with python_avatars Nik Mitchell says:

    "Sultans of Swing" in the background really brought me back to the days when i was working with my dad in the cabinet shop. I know the YT will come after ya for the copyright if it ever was prominent, but it made my night just ever so slightly in the background behind your voice during diagnosis. Good memories. Thanks dude.

  8. Avataaar/Circle Created with python_avatars Paul Heitkemper says:

    the HVAC talks to the radio so that the radio volume can auto-adjust to a higher volume when the blower is on high. Similarly, Pontiacs had the transmission talk to the radio for a louder volume when you were traveling at higher speed.

  9. Avataaar/Circle Created with python_avatars George Bell says:

    ๐Ÿ‘

  10. Avataaar/Circle Created with python_avatars Oval Teen says:

    HVAC likely communicates with the radio to send visual updates to the screen when you adjust the settings. That's certainly the way it's been on my previous Honda and current Acura.

    CAN BUS is bidirectional so you don't know by reading it whether the communication is coming from the module or elsewhere. It would be nice if there were an easy way to disconnect the individual pins from the connector and plug them into a repeater/logger that also has a connection to the plug, so that you can tell when the module in question is sending the message.

  11. Avataaar/Circle Created with python_avatars David Hollfelder says:

    No Soap Radio? Not soap, no radio๐Ÿ˜ฎ
    Sanding dust from the body work?

  12. Avataaar/Circle Created with python_avatars Roger Kneeland says:

    I wonder what the condition of the core has to be ? Denied if moisture evident or damaged by airbag powder . Id be nervous about the $1500 ๐Ÿ˜–

  13. Avataaar/Circle Created with python_avatars Alan Morrison says:

    Could someone tell an old DIY guy trying to follow along why a radio module doesn't seem to have an antenna connection but does have speaker leads which I would think would go to the amplifier module?

  14. Avataaar/Circle Created with python_avatars jr neff says:

    did you as a shop owner pay the 1500 core charge no way in hell i would have paid that as a shop owner. yes you send the old one back they credit you damn 1500 .00 could break the parts for a small shop for the next week. ugh circuit board medics is my go-to

  15. Avataaar/Circle Created with python_avatars Mark Lus says:

    Great video

  16. Avataaar/Circle Created with python_avatars Rayleigh Criterion FE says:

    It's not uncommon that HVAC information will display on the main system display.

  17. Avataaar/Circle Created with python_avatars Phillip Wood says:

    Tough acting,Tinactin tells your age and or personal hygiene.๐Ÿ˜‚

  18. Avataaar/Circle Created with python_avatars Dirk from Texas says:

    Mystery white powder = air bag deployment. I bet the whole interior was like that before it was detailed. Just my guess.

  19. Avataaar/Circle Created with python_avatars david lee says:

    1000 thousand dollar core. Thats insane, i know most bumber cover cores are 75 bucks.
    nothing like following somebody elses repair path, hoping you can find the problem.

  20. Avataaar/Circle Created with python_avatars shepherdguy says:

    The HVAC module needs to talk to the radio because when the radio goes out, the owner gets upset; and when they get upset, they get heated; and when they get heated, the HVAC lowers the temperature. Okay, not really, but hey, it was a good guess!

  21. Avataaar/Circle Created with python_avatars Richard 1 says:

    Thank you SMA.

  22. Avataaar/Circle Created with python_avatars Jim Small (EIMB) says:

    Just the beginning of this video (I watched part 2 first cuz that's what popped up in my feed) is enough to justify my hatred for all modern cars. All this electronic crap is far too over the top.

  23. Avataaar/Circle Created with python_avatars Tom Bynum says:

    Coming back for part 2 … we better have some reason to use the "comment generator" … maybe there's a loose bracket or something… ๐Ÿค”๐Ÿค”

  24. Avataaar/Circle Created with python_avatars Ernie Millen says:

    I'm disappointed, I've never known you to do a part 2 in members only b4…I didn't know you had a members only ๐Ÿ˜•

  25. Avataaar/Circle Created with python_avatars 2003RFVert says:

    โ€œI love guns and baconโ€. Cool sticker!

  26. Avataaar/Circle Created with python_avatars Joe Serrenti says:

    What Happened ….. ??? I used to pull out the oem radio, buy a Sparkomatic which sounded a lot better anyway, and slap it in …..Tops 1/2 hour ….Lol …๐Ÿคฃ
    Oh ….. do we miss those days …!!!

  27. Avataaar/Circle Created with python_avatars Jon Van says:

    I really don't understand why you would be the last place for people to go to have their vehicles fixed, you would be my first stop!

  28. Avataaar/Circle Created with python_avatars Walter Burns says:

    Might be wrong? I highly doubt it.

  29. Avataaar/Circle Created with python_avatars Landon Tesar says:

    wow, $1500 core charge. That is out to lunch

  30. Avataaar/Circle Created with python_avatars jstil44 says:

    Is that a rock auto magnet collection on your black cabinet?

  31. Avataaar/Circle Created with python_avatars Chrispybattyone says:

    Typical Chevy ๐Ÿ˜ซ๐Ÿ˜‚

  32. Avataaar/Circle Created with python_avatars Fewestbark970 gaming ! says:

    Will they learn to just bring it to u first

  33. Avataaar/Circle Created with python_avatars Bobman P says:

    guy driving the car was a pepsi dealer forgot some product under the dash

  34. Avataaar/Circle Created with python_avatars Mark Odom says:

    LOVE YOUR CHANEL,I FIND YOUR VIDEOS VERY INTERESTING EVER THOUGH YOUR A DAMN YANKEE LOL

  35. Avataaar/Circle Created with python_avatars Eduardo Kaftanski says:

    Nice choice of music ๐Ÿ™‚

  36. Avataaar/Circle Created with python_avatars Mrkt trdr says:

    hopefully u keep churning out one great vid after another, eye no u will, thanks for posting

  37. Avataaar/Circle Created with python_avatars lotsoffish says:

    Great video and I like the way you posted it before the replacement part arrives and you find out if you nailed it or not. That takes confidence along with some actual guts!

  38. Avataaar/Circle Created with python_avatars Matt Man Productions says:

    I wonder when neutral drop will ever go visit the famous Mr o

  39. Avataaar/Circle Created with python_avatars Jay Gold says:

    Too many electronics is cars today. You don't need them.

  40. Avataaar/Circle Created with python_avatars Little Shop In The Shed says:

    Interesting rust. Looks like drips, wonder if the water didn't work and white powder is from a fire extinguisher?

  41. Avataaar/Circle Created with python_avatars rick601a says:

    Had a similar white powder inside a late 90โ€™s GM radio that was eating away at the traces. Like an acid. Was told it was a powder that formed from the deployment of the airbags. Not seen this before other than that one radio. Wonder if that powder is from airbags and itโ€™s eating away at the traces on that radio module as well.

  42. Avataaar/Circle Created with python_avatars Luke's TCG says:

    I've been listening to the sultans of swing by the dire straights every day for the last week.

    A new SMA video drops with none other than the sultans of swing playing in the background.

    Love it, this song always reminds me of road trips with my dad and brother growing up, he loved that song.

  43. Avataaar/Circle Created with python_avatars plonkster says:

    For someone who is not into electronics much, you have the "let's cause a fault and see if it complains!" technique down pat! Software people do that all the time. Sometimes we get very excited about getting a DIFFERENT error message.

  44. Avataaar/Circle Created with python_avatars GlassVial says:

    I'm a (soon to be former) GM guy, and I've been saying for awhile that everything they made 2014+ is crap, here's another case in point. Great diag by Eric O, looking forward to Part 2!

  45. Avataaar/Circle Created with python_avatars fernando13e says:

    Perfect Sunday description.. SMA + Dire Straits Sultans of Swing = Awesome!

  46. Avataaar/Circle Created with python_avatars Mike Chasse says:

    info on the little scope please!

  47. Avataaar/Circle Created with python_avatars Ronald Anderson says:

    That white stuff on the radio is fire retardent. From the wreck that thing was in. Must have been spectacular.

  48. Avataaar/Circle Created with python_avatars additude obx says:

    Zap-de-do-daw….. another one bites the dust…. Ground the CAN bus with a test light, see what complains… wire integrity!! That's purdy slick..

  49. Avataaar/Circle Created with python_avatars Dr. Nigel Cool says:

    At the end you said something like "it's a 2018, customer may decide not to fix and go without it." Man, that's a low bar for GM. The average car today is 12.5 years old. 2018 is 5-year old car. Sure, in the old, old, days American cars couldn't make it to 100k miles, but dang, my Lexus is 11 years old and going strong. If the radio crapped out I'd be mad.

  50. Avataaar/Circle Created with python_avatars Robert Hubbard says:

    Just your typical GM junk, lots of codes, 1 day after the "warranty" is up

  51. Avataaar/Circle Created with python_avatars Vito Spatafore says:

    Hey bro, does your lady have an On lyfans? Thanks and keep the great content coming!

  52. Avataaar/Circle Created with python_avatars electrickal1 says:

    The mysterious white power is drugs guys!!! This vehicle was coming up from Mexico being chased by the cops when it overturned and the drugs went everywhere, cops got high and the guy escaped.

  53. Avataaar/Circle Created with python_avatars Robert La Cob says:

    Another SMA piece of excellence! I would of gone for the radio module after seeing all that air bag powder and checking the VIN for accidents! Waiting on part 2.

  54. Avataaar/Circle Created with python_avatars Willem Streutgers says:

    Eric, isn't there a separate fuse in that "radio box" ? Most old school radio's had one build in.

  55. Avataaar/Circle Created with python_avatars Rohan Schloithe says:

    Nice hearing โ€œSultans of Swing โ€œ by Dire Straits in the background.

  56. Avataaar/Circle Created with python_avatars glen Decuir says:

    ๐Ÿ‘๐Ÿ‘Š๐Ÿ‡บ๐Ÿ‡ธ

  57. Avataaar/Circle Created with python_avatars Steve Duke says:

    Really interesting diag. ๐Ÿ‘Œ

  58. Avataaar/Circle Created with python_avatars Tony Griffiths says:

    Talking about manufacturers incorrect circuit diagrams. This is way out of context, but as a repair and calibration engineer on the bench I was supplied with an on/off brightness switch for a Telequipment D67 model oscilloscope (1979). The diagram had the switch wired as live to neutral, and neutral to live when switched on !!! I had to look at this a second time to check how wrong it was. Anyway I connected it up the correct way, but my boss insisted that I connected it up as directed. BANG ! I wote to Telequipment, which had been bought out by Tektronix sometime before and got an acknowledgement, not an apology or a confirmtaion that I was correct. Oh well ! Tektronix equipment is a privilege to work on because everything is put together so beautifully, which is why I was so non plussed. Apologies if this is a waste of your time.

  59. Avataaar/Circle Created with python_avatars Daniel Pace says:

    I see a bunch of people taking about the $1,500 core charge. Here's the thing, when an item has an abnormally large core charge it usually means the stock of rebuildable inventory is low,. That can be due to low volume or just customers never returning the old cores. You can see this just looking at auto parts stores where sometimes the new items are cheaper then the reman parts after the core is added. I know CV axles are a big thing I used to see. A new CV shaft would be about $100 and a reman would be like $60 but add a $150+ core charge.

  60. Avataaar/Circle Created with python_avatars Gina's Speedy Pit Stop says:

    Holy core charge.. they're not joking.

  61. Avataaar/Circle Created with python_avatars a g says:

    Dad Bad Joke: There is a new wine out that is indicated for urinary incontinence. It is called Pi Nomore…

  62. Avataaar/Circle Created with python_avatars Joe K says:

    I am having the same problem with a Chev impala. Thanks for the video!

  63. Avataaar/Circle Created with python_avatars Hot Rod 1949 says:

    it would have been cheaper to buy an aftermarket radio

  64. Avataaar/Circle Created with python_avatars Zan Paschal says:

    GM tech here. We have also been seeing a lot of Human Machine Interface control modules (HMI modules) go out on these cars.

  65. Avataaar/Circle Created with python_avatars Iain Kinsella says:

    Andy has a core charge…

  66. Avataaar/Circle Created with python_avatars Nevile Dawes says:

    the HVAC talks to the radio to turn down fan speed during hands free calls

  67. Avataaar/Circle Created with python_avatars Robert Cook says:

    Probably not relevant, and I dont have any proof, but as far as why the HVAC would have coms with radio – newer cars will lower the blower motor speed when you recieve a call (and your phone is hooked to radio via BT or hardline), to do so the radio would logically need to talk to the HVAC and HVAC to radio to confirm it happened.

    Now restraint system with radio… I don't know, best guess would be seat belt dinger is played through speakers.

  68. Avataaar/Circle Created with python_avatars Scott Farris says:

    That white powder would have emptied your local congressmanโ€™s office. ๐Ÿ˜‚

  69. Avataaar/Circle Created with python_avatars Bergers Auto Repair says:

    u r awsome wish i would of had u to teach me years ago. if u ever meet up with ivan at his place i would love to meet u. u are a great insperation. thank u so much for all u do.

  70. Avataaar/Circle Created with python_avatars Andrew Sutton says:

    A lot of good detective work in the comments. Unrelated, my wife's '22 Equinox was getting a morning OTA update a few months ago. Well, there was an issue with the connection, and the radio was bricked in the process. She was heading out of town that morning! We were able to get it replaced under warranty.

  71. Avataaar/Circle Created with python_avatars Charlie Tanner says:

    you lost me on this one but hey you got the buissuness i got the chair go my man go waiting on part 2

  72. Avataaar/Circle Created with python_avatars DouglasH says:

    Mystery white power OH NO!!!

  73. Avataaar/Circle Created with python_avatars DouglasH says:

    Might be an easier job if it came to you first maybe!!

  74. Avataaar/Circle Created with python_avatars Joshua C says:

    Thank you CCN. I have a 2.0L EcoBoost that has been very good to me, i change the oil every 3,000 miles and check it every other tank off gas. It has very low oil consumption at 130,000 miles. Low RPM most of the time, lots of back road miles. Your tips are great tips, ones ive been following and will continue to follow. Thank you!

  75. Avataaar/Circle Created with python_avatars Jussi Kuusela says:

    Last evening I went shopping to a local "Walmart" substitute, and Sultans Of Swing played on the radio there too….

  76. Avataaar/Circle Created with python_avatars Brian Fitzgerald says:

    Mr. O, it could be that the mysterious network comms between the radio and HVAC modules is to instruct the cabin air fan to slow down and shut up while using the phone. I've noticed that many cars do this these days.

  77. Avataaar/Circle Created with python_avatars Nathaniel's TPS Report says:

    Dire Straits!

  78. Avataaar/Circle Created with python_avatars Lewis Taishoff says:

    If that's all that's wrong with a salvage title vehicle, your customer hit a home run.

  79. Avataaar/Circle Created with python_avatars Tรชte Dur says:

    That was always the nerve-wracking thing about diagnosing vehicles as an independent garage – you don't have access to the tools and equipment, or the technical hotlines for the manufacturers, including the engineers.

    All you can do is do your best, remember the basics (battery voltage, grounds, broken wires) and follow the tree. You don't, or in my day, didn't have access to dealer diagrams and trouble shooting trees. Nor do you have easy access to Ford's common end-of-tree diagnosis: "Replace with known good unit." If I'm lying, I'm dying; it said so in the shop manuals when I worked at Ford in the '80s and the '90s.

    Because at the independent shops, the last thing you wanted was to tell the customer it's a high-dollar repair, only to find out that the conclusion you came to didn't solve the problem. You wanted to be the reason a guy got lucky because you fixed his wife/girlfriend's (don't ever let the two of them meet) car, and it's never run better.

    True story.

  80. Avataaar/Circle Created with python_avatars john zubil says:

    So the dude just smacks that dirty part on that sweet ol ladies carpet.๐Ÿคฃ๐Ÿคฃ๐Ÿคฃ

  81. Avataaar/Circle Created with python_avatars Appalachian Woman says:

    Great job Eric, the reason you're the last resort is they don't understand some things take patience and knowledge and you have that. This type of situation this 2018 Malibu is going thru won't be funny when it's people's dashboard gauges. It'll go blank and it'll be no idea how fast you're going, no idea if you're over heating, no warning lights, no knowing what gear you're in in some cars; it'll be just black blank. The worst thing they ever did was put screens in in place of gauges. We all know how long cheap Chinese tablets last and that automakers aren't going to last very long, they want the car/truck to tear up and you keep trading in for NEW NEW NEW as you bankrupt yourself.
    On a side note, if someone could figure out how to get these newer cars to work with the old dashboard gauges they'll become wealthy. Just measure and make one that fits that has real gauges. The automakers went with screens because they are cheaper for them to get than old school real gauges, so their greed told them buy the cheap screens and then tell car buyers that it's and upgrade and charge them more. I look forward, especially now with the push for EVs to see the big three finally bite the dust.

  82. Avataaar/Circle Created with python_avatars Jeff Winter says:

    When GM vehicles say they're fully loaded they mean with trouble codes.

  83. Avataaar/Circle Created with python_avatars Carl Evans says:

    Another great diag, I'm sure.

  84. Avataaar/Circle Created with python_avatars James Long says:

    I bet I could spin-up a PiHole and some code for some ammount.

  85. Avataaar/Circle Created with python_avatars Buff Barnaby says:

    Big 1.5 LOL Soon will be a .5 one cylinder.

  86. Avataaar/Circle Created with python_avatars William Hanna says:

    Excellent!

  87. Avataaar/Circle Created with python_avatars Alan North Carolina says:

    HVAC has to keep the the high-amp radio cool, and pass restraint for when the radio gets too loudโ€ฆit preloads the tensioner?

  88. Avataaar/Circle Created with python_avatars Robert Clark says:

    In our truck when text messages ect. come in . While using voice commands the heater motor will slow. Such as asking Google . That's why the Hvac talks to the radio. That's how our Silverado works.

  89. Avataaar/Circle Created with python_avatars Michael Nomura says:

    Iโ€™m a DIY that succumb to buying a thousand dollar OBD scanner just to change my spark plug in todayโ€™s car.

  90. Avataaar/Circle Created with python_avatars Michael Nomura says:

    The radio is connected to the air conditioner, because the car plays cool music.

  91. Avataaar/Circle Created with python_avatars Jay Phillips says:

    Holy Crap … when did radios become so complicated

  92. Avataaar/Circle Created with python_avatars Les Reeves says:

    If it is a vehicle that has been in an accident most of the modules do not like the shock of a heavy collision & most likely damaged the board or other micro chip components that is why can be repaired.Cheers Mr O.

  93. Avataaar/Circle Created with python_avatars Mopar Mike's MS says:

    90.00 on ebay (no core)

  94. Avataaar/Circle Created with python_avatars nmeofdst8 says:

    The Radio talks to the HVAC because when in a Phonecall, the Radio turns down the HVAC to better hear the call. IIRC

  95. Avataaar/Circle Created with python_avatars Tom Silvestro Jr says:

    HVAC needs to talk to the radio so it can lower/raise blower motor speed as not to interfere with phone call clarity. When pushing the steering wheel call button to initiate a voice command, blower motor speed is immediately reduced and reverts to it's set speed when the call or voice command is terminated.

  96. Avataaar/Circle Created with python_avatars Brian Kiehnau says:

    On older vehicles getting electronic back cores is very important, junk yards don't save that stuff it just goes in to the shredder. I charge $600 core for the climate controls I fix and I still don't get all of them back. At the end of the year I will be increasing the (ransom) core charges again.

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