Been in IT for 25 years and that's pretty much the story of our lives. People think because they can USE something, they think they KNOW how it works. Which is generally not the case. Example: People can use their smart phones and are constantly telling me they already did what I asked them to do and it didn't fix the problem and the actual cause of the problem is something different. Like, did you power cycle your phone? Yes, and that didn't fix the problem. The real problem is the firmware. Then I handle their phone, I power cycle it, and the problem is now gone. No need to update the firmware that is currently up to date. Same thing happens with computers, websites, printers, and networks. The user always wants the problem gone, doesn't want you to diagnose the problem, but instead because they have the ability to use said item they automatically know how it works. In my 25 years I have yet to have a customer, client, or user be correct. Not a single time. Stick with the process and do not deviate from said process.

the ram is a dodge Thay are built by the Chrysler corporation which means that are a dodge.

I'm a new field Service Tech. I've gotten plenty of calls where the customer says that their issues are related to one a particular part. But if you know the equipment and how it works you'll find out that it's something completely different. I just ask them what the symptoms are and what the results are and follow those problems.

I do electronic repairs and I see this problem all the time people come asking to just charge a screen or a HDMI port but that's not the wait and then when you do that work and it doesn't fix it they blame you for breaking it or not fixing it I've been bit by that a few times now I have a guide I follow to stop this from happening again

I shoot a 1 inch group from 100 yards with my parts cannon.
But I still go to the dealer for the occasional confirmation or further investigation.

The UART is a communications protocol, is that what the OBDII port uses?

Happens in computer work – person wants X thing because videos/more expensive computer shop/their computer expert kid says they need it, then when it doesn't do what they want, they expect the real fix to be free. I ask them up front what they're expecting, and then tell them directly if what they want done will work or not. I'll always offer them my solution, and if they insist on what they want done, I'll take their money on the caveat that they know my opinion and that any additional work will cost.

You never fire the parts cannon at it, always diagnose then fix.
As you said you don’t tell the doctor what you need he does after diagnosis.

The Frontiers have a issue showing ABS faults that doesn't actually exist when battery voltage dips below a certain spec. It's really not a issue and it's extremely common. When the charging system decides to really crap out it'll fault nearly every system on the truck. Knowing the spec and measuring battery voltage goes a long way.

It works both ways …if you make a diagnosis and throw the parts cannon at it and it turns out to be the wrong diagnosis it should be on you mechanics. Look at it from customer viewpoint

I had a Texaco auto repair that turned into a Napa auto care from 1980 to 2005 and your correct on all the things and when u start there is not making them happy.

I'm working on cars but rn im in trade school in high school and m Nad some othrs are putting in a wor9n hotness on a ww1 or 2 willy and the frame rusted we and i found some white powederish stuff in the lights so I guarntee it from war

Nissan suck in automatic, but manual Nissan transmission live for ever as long you know how to drive manual . But Nissan suck in automatic , they are weak , very weak . When is hot , it get lazy on torque converter, you hear high power but won’t move at all when hot but when cold it shift ok , as long don’t missed shift from valves body , I hear you said speed input shaft gave reading to speed sensor ? You is output shaft speedo gear give reading to speed sensor sir 😅😊

You can't put low profile tires and bigger rims on a truck and then complain about the ride quality. Lol. 🤦‍♂️

my garage stoped doing customer parts due to complaints becuse said part broke wanted the shop to fix it free i understand why most dont do it any longer

What’s that green flashing light popping up on the dash when you’re turning? 😂

What about the Fargo truck ?

I can report the opposite … my steering was sloppy and I had a friend turn the steering wheel while I checked under the car. The drivers side ball joint would move a cm before starting to move the steering assembly. Took it to local garage to have a new ball joint fitted only to be told by cocky young new mechanic there was no problem with the steering or the ball joint. Had to engage with the senior mechanic to get the obviously bad joint fixed. Young mechanic was no longer there when I dropped the car off for the repair.

It’s a dodger rammer. Or Rambo..

I am a massage therapist. Recently I had a client who’s main concern was a lack of balance going down stairs, and was convinced the “lack of spring” in her step and lack of balance was tied in with pain in her hip. After I spent the majority of the treatment on her hip, I worked the low leg and instantly found she only has 10-15 percent range of motion in her ankle!!

Very similar situation, had I done a thorough assessment to start the treatment, I could have focused on the low leg and ankle and gotten a better result. But people don’t want to pay for assessment time!!!