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New!! Safety Hazards! Cylinder Contamination! Ford Escape 3.0
https://youtu.be/gqcwbP0s7mc
Visit my Second Channel on Youtube, RainmanRay Off Duty https://www.youtube.com/c/RainmanRayOutoftheShop
Follow on Twitter: @RainmanRay4Real
Check out Spicy Shorts on TikTok: www.tiktok.com/ @rainman_rays_repairs
Check out my Merchandise (because I don't say MERCH) for Men's and Women's Apparel, MUGS and Stickers! https://rainmanraysrepairs.myspreadshop.com/
Support the channel on Patreon: https://www.patreon.com/RainmanRaysRepairs
Patreon is a "Tip Jar" I don't post much there, daily YT uploads are all that I can manage for now
Amazon List, must have for any toolbox!
ATD Tools 13782 10-Piece Triple Square Spline Bit Socket Set https://amzn.to/3RV2fUB
Same as Matco. Mountain 5-Piece Metric Double Box Universal Spline Reversible Ratcheting Wrench Set; 8 mm - 18mm, 90 Tooth Design, Long, Flexible, Reversible; MTNRM6 https://amzn.to/3OJTRp2
Mercedes BMW VW Wheel Stud Master Kit: https://amzn.to/3OszRaL
Bahco "Frustrated" Pliers AWESOME tool! https://amzn.to/3IfDeOa
Brake Caliper Compressor: https://amzn.to/3gQBuiB
My Camera Gear:
Gopro Hero 10 https://amzn.to/3AaxELe
Gopro Hero 9 https://amzn.to/3EKDcM1
Hero 9&10 Dual Battery Charger MUST HAVE! https://amzn.to/3g5KdAT
Flexible Camera Mount https://amzn.to/3Jywrk5
As an Amazon Associate I earn from qualifying purchases. #commissionsearned.
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“All the videos, songs, images, and graphics used in the video belong to their respective owners and I or this channel does not claim any right over them.
Copyright Disclaimer under section 107 of the Copyright Act of 1976, allowance is made for “fair use” for purposes such as criticism, comment, news reporting, teaching, scholarship, education and research. Fair use is a use permitted by copyright statute that might otherwise be infringing.”
Man, I'm going home with my tail tucked between my legs today. This is this is nonsense I've seriously suffered the 2022 effect I took an administrative day today. uh, it's Sunday so I didn't plan on working but I ended up working anyway. um I uh I Went around town and I visited a few retailers like the Part stores and some other places where I can get supplies and um, you know, uh, parts and things like that and every single place that I went to had no idea how to set up a commercial purchase account like the people there were just going. I'd never heard of that before and this happened like three times. and uh, one Part store said that they do have commercial accounts but nobody that worked there knew how to set it up or knew where to tell me to go, whether it was online or with paper. They they just didn't know what they were doing and it was so frustrating because it wasn't just one place, it was like three places. I I Feel Victim to the the 2022 effect regarding our our involvement with the labor force and uh, and I just feel kind of defeated like it was. It's definitely not an update. It's kind of a down day because I I got almost nothing done and and I tried really hard to accomplish a few things and I found this to be quite frustrating. The problem was I think is that it's Sunday and there were no managers on staff at any of these stores, but you know you'd think that the assistant manager you know the person with keys and an alarm code and computer access would at least be able to to kind of tell me what to do. but I I just came up dead end after dead end after dead end and I hate to complain about it since we're on this uh, this train right now. but they were also kind of like really rude but like I I almost inconvenienced them by requiring someone to think outside of your American model does it have AC and what's the tire size? You know, the typical part store questions I I brought them outside of that realm of their their normal menu item behave behavior and it was like I fried their brains a little bit and and they rejected me as a customer and well, that's how it felt anyway. And what's frustrating with that is in my estimation, if we're going to set up a commercial purchase account, that's the people that you should really be paying attention to because it stands to reason that they're going to purchase a large quantity of material from your establishment, thus increasing your potential profits. I even tried to buy an AC recovery machine for those of you that don't know like a name brand like a Robinair recovery machine just for uh R134a give you that those things they retail for like forty nine hundred dollars. Okay, so not only could I not set up an account I couldn't get somebody to sell me a five thousand dollar piece of machinery and I'm aware I can buy one used, but I was shopping the new ones just to see if I could maybe strike a deal with one of the parts houses. You know if you sell me this machine, I'll buy this machine and I'll buy that machine if I spend fifteen thousand dollars in machines. maybe I can get a break something like that. And again, it seemed to have just been an inconvenience. Uh, for the the employees that were trying to process me through their facility real quick after edit: Uh, interjection and I'm not kidding. Uh, when I asked this guy about buying a 15 or I'm sorry, a 5 000 recovery machine, he was. He was very interested in moving me aside. So it's bringing up the 25 in oil that the guy behind me was trying to buy. it was it was more focused on just processing people through the line instead of you know, uh, making the sale. That probably would have doubled the intake of this particular I don't know if this is a rant or what it is, but but that's just kind of an update on what I'm doing today. We'll call it a vlog. That's what I'm doing I'm Vlogging today. Yeah, but yeah it was. It was very frustrating for me and like I said, I'm going home. Uh, it's five o'clock now I feel I feel defeated I got nothing done I did buy some oil drain or like some oil dry stuff. you know, the kitty litter but up the road I did get some kitty litter today and uh, a couple little miscellaneous items but yeah it was. This was ultimately a bust so I'm just gonna have to try again on Monday when there's a manager around because it seems that nobody knows what they're doing anymore. Ran over. Thanks for watching. Have a great day! See you guys later.
the real issue with retail is the businesses dont pay their employees enough to actually put any effort in or care, and they dont get full time hours so they need to work 2 or 3 shit retail jobs just to make ends meet.
I work for a Big Box Home Improvement retailer, and I understand your frustration. We deal with mostly DIY customers on the weekends, and many of our experienced employees are scheduled to work during the "normal" work week. Good help is hard to find when the training is lacking, and the pay is LOW.
don't worry, it will be allright. Just look around a keep calling, asking, mailing etc. I just know you are gonna make a good deal on buying equipment
Are we now having to listen to Karen Ray suck it up and you should not get to carried away with your own importance.
Suggestion….
Go visit a cemetery and view
all the irreplaceable people
That may help you to come down off your high horse.
Good luck with your enterprises.
But please remain grounded
Life's tough. Boohooo. Get over it move on.
Same issue over here, they hire morons. Everywhere.
The lesson here is take Sunday off
Welcome to the UK standard of customer service. I guess its cheaper to be useless and rude.
It can be hard work ray some staff are thick and can't think outside the box
I have thought for several years that it’s a situation of bad pay at those auto parts stores. No one smiles, no one thinks we are even customers. Its like we are bothering them.
Are we going to hear the phrase "NAPA (not a sponsor)" coming from you Ray, or does Eric O have the copyright on that? 😉
Stay strong brother.
lol
just ask for points on an older car. i get what are those. went McDonald's tried to pay for it cash and they had no idea how to give me my change I had to teach him how to make change for cash it was only a $20 bill and a five-dollar purchase and it had no idea how to make change that's a funny world
Parts stores hire minimum wage workers and now you get minimum wage service.
Corporate America wants businesses to lose money by having to take time from prime business hours to set up accounts like you need.
Ray, some days you get the bear and some days the bear gets you. Don't get too discouraged. Try again on Monday. I am sure you will have better results. These are the pains of being the boss.
Try buying directly from the company who makes the product or ask for who sells there product to small business
Your going to use up a lot of time cold call asking for parts that you need to various places and see who wants to actually help. I have a group of ppl I’ve become close to and they’re there when I’m looking for parts. When I make an inquiry on parts they probably sourced it from another store and have it waiting for me. I’ve spent hours even days trying to get a part with no luck it gets very very frustrating. PS: I will not deal with autozone, Oreiley, or major name brand parts houses check with local no name mom and pop stores they tend to know you by name and your not a number.
Simple wrong day. Rookie mistake
Ran into the similar things at the O'Reilly's by me. The place was even more shitty on a Sunday compared to the normal shit service the rest of the week.
As once said during one of the Dirty Harry movies “we ain’t open – come back tommarra!” Try buying major equipment and set up accounts during the week
To be fair over here in the UK you would not go and open an account like that on a Sunday. Monday morning would be your better bet. Keep up the great video's. R.
Don't let one negative day get you down, Sundays are robot days at any store and unfortunately are on minimum wage so only do the bare minimum. Its a shame that someone didn't want say "sorry sir I can't do that for you , but if I can take your phone number I will get the manager to call you tomorrow " . Long Jon.
Ray, you expected to have their A crew on a Sunday? Back when I worked for an auto parts chain store most shops weren't open on Sundays and our commercial guy worked M-F. Not to mention it took a manager to open the account and most weekend "managers" are barely trained on how to perform returns. You need to set your expectations to a proper level instead of blaming a year. BTW, it has been over 15 years since I worked in the auto parts store so this isn't anything even remotely new.
Good to rant!
Wou this sound like bed joke 😐 as far as I remember here even normal kashir in stor know how to set this up or et list stis was something normal here in Slovenija.
I have to say while I understand the frustration . Expecting that kind of help on a Sunday is kinda crazy. Most places probably don't expect to have training people there on Sunday because they don't get enough business requests. Most repair shops I have ever dealt with are mon-fri with a few being open Sat morning.
hang in there Ray, its always tuff at the start I found most of my parts suppliers would set up an account via email and with in a couple of days after doing the usual background checks we'd be good to go
buisuness is monday thru friday only get the sales workers on the weekend. your lack of understanding of the way things work is your problem
Yep customer service died a long time ago. Now a day employes can't even reply hello when you greet them as a customer. Well, on the bright side, if you give good customer service, it should get noticed, so that is a great thing for you.
Setting up your account at places is always going to be a fun experience. Doing it on a weekend with all the joys of having to deal with those who don't want to even be there is going to be even more fun. As for your need to get expensive workshop equipment might I suggest visits from company reps from the equipment vendors. You just need to appear on their radars and for that to happen a quick phone call to them should have them to you in no time. And as an added bonus you will be more likely to get those all important discounts that you are looking to procure for being a valued customer
Upper management does not work weekends. Peons only, bottom of wage food chain.
Small companies find it hard to get credit anywhere, so it's not just you trying on a Sunday.
they don’t care and can’t set you up . sunday … lucky there’s anyone there at all . monday thru friday is the buisuness week . do that shyte then , this vidio just makes you look stupid
Don't blame the employees, blame the manager or store training policy.
sunday workers are shyte. get a grip lol 😂
Welcome to the world of business. Filling in Credit applications, they will probably want C.O.D. until they are sure you can pay the bills.
Starting a business, Rule 1. Do not waste money, every penny counts. Rule 2. Minimise expenses (make do as your time is sort of free) Rule 3. Watch the CASH FLOW daily, forever!!! Rule 4. Unnecessary expenses matter e.g the JM3 oil filter wrench kit not necessary for now !!! Bet you do not read this comment!
Ray just wait until you get the "if it's not in the computer it does not exist". I new the store owner and I went behind the counter to the old parts books and found what part number I needed and then the real fun began because the kid did not know how to search by part number
annoying at this point bro
Frequent the stores and get good with the OG's. On week days preferably.
DO NOT GIVE UP ! Cant be worse than replacing backlash adjusters on a 4.7 !!! With extra gravity thrown in !!
Hey Ray, if you want deals to happen on Sunday evening, it should be in a pub or a over a barbecue dinner, if you know the people in charge you need to meet with them outside of the office on a Sunday. Otherwise, go on a Wednesday afternoon when they are not busy.
Good luck mate!
You'll run into these hiccups along the way. I would imagine the State of Florida is better, but dealing with bureaucracies in California almost drove me to madness. Department A would not give a necessary permit until Department B issued a necessary license, but Dept B wouldn't issue the license without Dept A issuing the permit. What should have taken an afternoon took 3 months while I burned through cash wondering if I would survive to see my first customer…
If you haven't already, I would highly recommend seeking out a small business/entrepreneur meet-up group in your area (often sponsored by the chamber of commerce). Periodically meeting up with others over lunch or drinks can help you network & learn costly mistakes others' have made so you don't repeat them.
PS: when you are getting business accounts set up with dealerships, be sure to call around and price shop. My local Toyota dealer's "wholesale" price was more than Toyota's MSRP so I generally found it worthwhile to order big items from a dealer 30 miles away
Your right.thank you for bringing this up Rayman.