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50 thoughts on “Instant comeback! just left the shop!”
  1. Avataaar/Circle Created with python_avatars Kona says:

    cars get a lotta use, 1 thing gets fixed, sometimes another part shows its age.

  2. Avataaar/Circle Created with python_avatars Peter O says:

    I never work for free…

  3. Avataaar/Circle Created with python_avatars RadioReprised says:

    Having an informed customer who understands mechanical systems would help……I would instantly know there is no correlation between and oil change and a dead coil short of the wire or connector being broken while under the hood. I wouldn't then throw a fit and demand free stuff either!

  4. Avataaar/Circle Created with python_avatars ItzRy_ says:

    Short term money was loss however long term helps spread the word that your shop is very courteous towards there customers. If you charged labor would've made him give a bad word most likely, but instead just charging for the part most likely was the point of realization it was an awful coincidence

  5. Avataaar/Circle Created with python_avatars scrag2841 says:

    It's amazing how smart the On Board Diagnostics (OBD) is in cars now-a-days.

  6. Avataaar/Circle Created with python_avatars Sam Jackson says:

    .

  7. Avataaar/Circle Created with python_avatars Rob P. says:

    Great customer service 👍

  8. Avataaar/Circle Created with python_avatars Jordan Collins says:

    Just stuff I've learned over picky ppl

  9. Avataaar/Circle Created with python_avatars Jordan Collins says:

    U will have the owner confused when the rest go out and some one tells him #2 got changed not #3

  10. Avataaar/Circle Created with python_avatars Thanos P. says:

    Good thing nothing much more expensive didn't decide to break down right after they left the shop.

  11. Avataaar/Circle Created with python_avatars RGP says:

    I trust auto mechanics.

  12. Avataaar/Circle Created with python_avatars D M says:

    man you are getting too efficient )))

  13. Avataaar/Circle Created with python_avatars Daniel Lee says:

    I get that things can happen but you can also understand the customer. You take it in for an oil chnage and then right after they touch it something that has never happen before goes wrong? It definitely does not look good. This exact thing happened to me. I always took my car to the dealership bc it was a new car. One time I took it to another place to get an oil change bc I thought I would start looking for a mechanic closer to home. After a day, I got a light on my dash. I took it back and the guy said all he did was change the oil and touched nothing else. I believed him bc he seemed like an honest dude. But why did it break now? It had something to do with a sensor related to the oil pressure. It sounds related to me. I ended up taking it to a dealership bc now I couldn't trust anyone. It ended up being that the sensor was broken. I understand that changing oil won't break the sensor, I have changed my own oil in the past a couple of times. It is a no brainer especially for an experienced machanic. They can probably do it in their sleep. It is just that there are so many untrustworthy people out there. I wish everyone is as thorough as this machanic but it is just not true.

  14. Avataaar/Circle Created with python_avatars MerlinxPV says:

    I always got a kick out those customers that bring in their (motorcycle, car, truck, etc, etc) totally worn out and sadly neglected, when you tell them they lose their mind and respond with, "it can't be worn out, I bought it new".

  15. Avataaar/Circle Created with python_avatars Michael Dixon says:

    the mechanic who did the work in the first place should finish the job

  16. Avataaar/Circle Created with python_avatars Michael Dixon says:

    who did the work

  17. Avataaar/Circle Created with python_avatars frankiemouse says:

    So there’s a chance that coil 2, now coil 3, could go bad any second after the car leaves the shop again. Well that would suck. And if I was the customer You’d have a tough time convincing me it was a coincidence as well, since I don’t know squat about engines.

  18. Avataaar/Circle Created with python_avatars Cyberfrost says:

    Anyone know what code reader he was using?

  19. Avataaar/Circle Created with python_avatars Scorched Earth says:

    That closing/opening the door thing got me wondering.
    When you get out of the car, close the door, but you forgot your phone or something, and you open the door to get it, and then close it again.
    Does the car think you got in again and sat behind the wheel all night till you open it in the morning to go to work?

  20. Avataaar/Circle Created with python_avatars jon knocks says:

    It seems like your company did the best treated the customer well but these are the type of circumstances that make the general public not trust mechs.

  21. Avataaar/Circle Created with python_avatars Luc Luc says:

    I got a hand clicker too, who needs a torque wrench am i right? 😅

  22. Avataaar/Circle Created with python_avatars Guido Panadero says:

    Many years ago I had my VW at the dealer for regular maintenance. When I picked it up a warning light was on that wasn't previously. I immediately and politely expressed concern to the service manager, also the co-owner of the dealership, who replied "are you accusing us of sabotaging your car?" Needless to say I did no more business with them.

  23. Avataaar/Circle Created with python_avatars Darril Miller says:

    Nissan have that problem and usually you will find oil on the failed coil pack.

    That usually means a new valve cover and set of coils.

    2005 Nissan Altima 2.5 SE with 145,000 miles.
    Personal experience.

  24. Avataaar/Circle Created with python_avatars Neophobic Nyctophile says:

    I always wanted to get into auto repair, but I'll never be allowed to learn how to drive…

  25. Avataaar/Circle Created with python_avatars Bystander333 says:

    Evil firmware writers assuming one must get out and then back in before checks can be reset.
    Personally I'd check the driver seat person sensor too to be certain!

  26. Avataaar/Circle Created with python_avatars Luz zenaida Maldonado says:

    El dueño uniera puesto todo nuevo como lo recomendaste y el motor trabajaría mejor porque tarde o temprano lo va a tener que hacer bendiciones 🙏

  27. Avataaar/Circle Created with python_avatars Sarvo1975 says:

    Great video and yeah, electronical parts can get a defect at any moment!

  28. Avataaar/Circle Created with python_avatars Scotty63 says:

    Un plugging coil packs when it's running doesn't do the catalyst any favours!

  29. Avataaar/Circle Created with python_avatars Long John says:

    Came in for an oil change and had to come back for a coil 🤣 that's why we all have become our own mechanics. Took money in for a tune up years ago and came back told me I needed a new transmission which was perfect when I left 🤣 not saying this is the case here but it is comical 👍

  30. Avataaar/Circle Created with python_avatars gudleifur kristinsson says:

    why not lock the car and unlock for a full circle.

  31. Avataaar/Circle Created with python_avatars Paul Hall says:

    Lmfao. I love how you said we got a Live one here 😆 🤣

  32. Avataaar/Circle Created with python_avatars ZoSo says:

    While I love these videos, it always bugs me when these customers come in expecting work done for free because they think you broke it. It's a Toyota. You look at them funny and one of their ignition coils blows. Sure it sucks that the coil went within an hour of leaving, but that's just how cars are.

  33. Avataaar/Circle Created with python_avatars barrowscasper12 says:

    The problem with this is that there is a tale that some mechanics switch the coils around during small things so that you'll come back for that. This was just unfortunate timing, but with that story in mind…

  34. Avataaar/Circle Created with python_avatars Jack Frost says:

    I watch all your vids I’m a mechanic and I’ve never commented but just saying I wouldn’t recommend them all except for the fact that the golden rule hey it’s this old so are these but they aren’t cheap . And also I didn’t see you verify power to the cool but no spark coming out , you could stop there . But also worth checking g plug and injector pulse and a hint pit a crew drive on the injector you can hear it too , kicked a dealers ass with that found a restricted injector lols

  35. Avataaar/Circle Created with python_avatars robert sherman says:

    its a good way to do it

  36. Avataaar/Circle Created with python_avatars E says:

    Should of recorded the oil change so we could see when you over spilled into that coil

  37. Avataaar/Circle Created with python_avatars u666sa says:

    Yea in situations like this you should never lick customer ass. Option 1, fire customer. Option 2, lick ass, but in this case customer won't come back in any case, because no respect for ass licker. 3 simple rules for successful business..

    1. Control how they feel leaving to your place.
    2. Don't make them disrespect you. (this is a good example)
    3. Control how they feel coming to your place — by making them know what and how things are going to happen.

  38. Avataaar/Circle Created with python_avatars hideaway erie says:

    GREAT RELIABLE TOYOTA? HOW OLD HOW MANY MILES???

  39. Avataaar/Circle Created with python_avatars Don's Junkmail says:

    Least you didn't leave finger prints.

  40. Avataaar/Circle Created with python_avatars rodney morgan says:

    another great job

  41. Avataaar/Circle Created with python_avatars I,8,2 much says:

    I like the customers that find the faults as soon as they pick up their cars with something totally unrelated, as an example "my driver's rear window isn't working now." Meanwhile we worked on the front of the car. In your case that's just unlucky timing haha.

  42. Avataaar/Circle Created with python_avatars David Curtis says:

    Why do these coils on various vehicles appear to fail so much?

  43. Avataaar/Circle Created with python_avatars Daniel Newell says:

    My Nissan nv turned off traction control when it was misfiring. Turned out there was not good compression in the cylinder. Truck toast after 420,000 miles.

  44. Avataaar/Circle Created with python_avatars C. O. says:

    That scan tool is $5,000.

  45. Avataaar/Circle Created with python_avatars the marti says:

    I like how you record Avery step so the customer would understand how everything works.. awesome job

  46. Avataaar/Circle Created with python_avatars Haylos Van Cuda says:

    I had this exact problem on the same cylinder happen to my partner's 2010 corolla with the same engine recently haha.

    Must be fairly common

  47. Avataaar/Circle Created with python_avatars Alex Gould says:

    If my car went into the shop ok and came out with a bad ignition coil… your damn rights I would demand having it running the way it was when I dropped it off. I’m a private mechanic and you are responsible for what happens to the car while in your possession. Go to court and see.there are more shitty mechanics who screw people this way than there are good trustworthy mechanics

  48. Avataaar/Circle Created with python_avatars Robbie L Durr Jr says:

    Good business practice,it pays sometimes to loose a little to make customers happy.

  49. Avataaar/Circle Created with python_avatars Negative Placebo says:

    Liked and Positive comment for the YouTube algorithm

  50. Avataaar/Circle Created with python_avatars Validated Drip says:

    I got my car serviced at my local and on the way home it overheated, I called up the shop to ask if there was anything they had noticed or forgotten to do. I had all 5 mechanics on the call trying to figure out what had happened. Turns out the radiator return hose had a split (under the clamp) and randomly blew out. No way they would have seen it or known it was going to happen.

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